Senior Product Designer (12 month - FTC)

For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system-wide platform that helps every patient get gold-standard, efficient, and joined-up care.

What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices.

Our platform now powers Total Triage to manage patient demand, and Self-Book, which lets patients schedule their own appointments in seconds. We’ve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.

We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be.

You'll join the Neighbourhoods team as a 12-month maternity cover, in a live, embedded design role on one of our most strategically important products. Neighbourhood working is a major shift in how NHS care is delivered, and our next phase of roadmap is still taking shape - so you'll be able to have real influence over the problems we solve.

• Get productive fast: Pick up in-flight work in a complex domain and contribute early. You'll have support, but you won't need a long runway to get started.

• Meaningful contribution: Work across a developing roadmap for Neighbourhood working, made up of a mix of smaller, iterative pieces of work and larger projects; you'll need to understand how your piece of work fits the bigger picture as priorities take shape. You’ll be able to help shape the roadmap, not just deliver against it.

• Get close to our users: Spend time with healthcare professionals to identify and help solve real problems.

• Cross-functional collaboration: Work closely with Product, Engineering, Data and User Research as a strong voice for design, delivering at pace.

• Bigger picture thinking: Neighbourhood working touches many parts of our product. You'll work with designers outside of your pod to ensure a simple end-to-end experience, and contribute to our design system (Pulse) - extending it where neighbourhood patterns aren't yet served, rather than diverging from it.

• Set up for success: A clean handover at the end of the contract is part of the work: clear documentation, decisions and rationale captured, so the returning designer has a smooth transition back to work.

• You have 2-3 years' experience at Senior Product Designer level.

• You have demonstrable, human-centred product design skills: helping define research goals, running collaborative ideation sessions, interpreting findings, and designing solutions.

• You have strong systems-thinking and are comfortable context-switching between different pieces of work as priorities evolve.

• You are confident scoping design ideas with stakeholders of different disciplines.

• You're comfortable integrating quickly into an existing team and existing work, without needing a long lead-in period.

• You're open to using AI tools as part of your design workflow - we're not looking for an AI specialist, but resistance to adopting them would be a mismatch here.

• Nice to have: prior healthcare experience or exposure to designing for sensitive patient care journeys - this shortens the ramp-up considerably given the contract length.

You'll be joining an established but fast-growing Tech for Good movement, where we're led by our Principles and our mission to solve healthcare productivity.

• £70,000 - £85,000 salary

• Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life

• Flexible working: We are an office first culture and ask that you’re in our (dog-friendly) Shoreditch office 3 days a week, with core hours of 10am - 4pm

• Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year

• We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!