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Redcare Pharmacy

Senior /Principal Product Manager – Search Experience (m/f/d)

Reposted 7 Days Ago
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In-Office or Remote
Hiring Remotely in Berlin
Senior level
In-Office or Remote
Hiring Remotely in Berlin
Senior level
Own the end-to-end search experience across platforms, improving relevance, discovery, and navigation. Define ranking and relevance strategies with data science/ML, build measurement frameworks (query reformulation, zero-results), prioritize a roadmap balancing quick wins and long-term investments, and drive UX and experimentation to help customers find health products.
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Company Description

About Redcare Pharmacy:

As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values join us and start your #Redcareer today.

 

About the role:
Search is the primary way millions of customers find what they need at Redcare — and in a health context, getting it right is uniquely complex and impactful. In this role, you will own the end-to-end search experience, shaping how customers discover products, navigate uncertainty, and ultimately find the right solution for their needs.

You’ll operate at the intersection of product, UX, and data, driving a domain that combines technical depth with real customer impact. From improving relevance and discovery to redefining how search supports customers who don’t yet know what they’re looking for, this is a role with high visibility and meaningful ownership.

Job Description

About your tasks:

  • Own and evolve the end-to-end search experience – from query input and autocomplete to results pages, filters, and zero-results states across all platforms
  • Shape search relevance and ranking strategies, working closely with data science and ML teams to continuously improve how results are understood and delivered
  • Drive discovery and navigation, enabling customers to move seamlessly between browsing and searching, especially in complex health-related journeys
  • Define and refine the measurement framework for search, including advanced metrics like query reformulation rate, zero-results rate, and time to first relevant result
  • Build and prioritise a high-impact roadmap, balancing quick wins with long-term investments in search infrastructure, UX quality, and experimentation

Qualifications

About you:

  • You have strong ownership experience in search or discovery products, understanding both ranking logic and user experience layers
  • You bring a deeply data-driven mindset, with experience interpreting complex metrics and running meaningful experiments beyond surface-level KPIs
  • You are comfortable collaborating with data science and ML teams, and understand key concepts like ranking signals, query understanding, or semantic search
  • You care about creating intuitive user experiences, and have clear opinions on how search should behave across different devices and use cases

Additional Information

About your benefits:

In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:

  • Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU.
  • Personal development: Grow! We support and encourage your individual development through various in- and external trainings.
  • Redcare events: We promote teambuilding through creative team events, and celebrate our successes together at regularly scheduled parties.
  • Corporate pension plan: We offer a company pension scheme and have a dedicated external consultant to offer you the best guidance and advice.
  • Mental Health: Get quick and professional help from psychologists of nilo if you feel overwhelmed in private or professional life. Anonymous and free of charge.

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