Senior Presentations Specialist

Senior Presentations Specialist

Salary: £38,000 per annum plus company benefits

Location: London, EC4N

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday to Friday, 8am to 4pm with 30 minutes unpaid lunch break

Work Model: Hybrid

Williams Lea seeks a Senior Presentations Specialist to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms.

Williams Lea employees, nearly 7000 people worldwide provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role

The role of Senior Presentations Specialist requires the individual to work as part of a very experienced and long-established team to supporting the creation and refinement of high-quality presentation materials, working with both templates and creative design elements. The Senior Presentations Specialist will liaise with clients and internal colleagues in a professional, consultative and helpful manner, taking responsibility for the work, in terms of the final product, e.g. consistency, deadline management, accuracy and quality in accordance with the Bank template and corporate guidelines.

The individual will also take responsibility for the management of the document, within time and quality parameters, handling customer queries relating to these documents. The role will liaise directly with the Team Leader on a regular basis to give updates on workflow, deadlines and issues so that the client’s requirements can be effectively managed, as well as developing effective working relationships with clients and colleagues to promote a strong working team.

Key responsibilities

• Accurate and timely production of all Presentations materials
• To complete amendments to and create documents as requested by clients using the provided templates
• To take ownership for the quality of your work and the associated deadlines
• To use various applications for job related duties accurately and effectively
• To accurately estimate the production time and liaise with Workflow Coordinators to ensure deadline adherence
• Ensure all work is quality checked before being returned to the client
• To share knowledge and encourage a supportive team culture
• Taking a pro-active approach to attendance and time management
• Ensuring adherence of objectives and contractual obligations (Service Level Agreements and Key Performance Indicators)
• To act in a professional and consultative manner to all clients
• To ensure a clear and comprehensive handover for any incoming staff
• Ensure complete submission of work to be randomly quality checked
• Adherence of department policies and procedures
• Reporting of any issues to relevant parties

Personal attributes

• Advanced proficiency in Microsoft PowerPoint, Word, and Excel (Office 365)
• Familiarity with graphic production tools (e.g., Adobe Creative Suite) is desirable
• Experience of working in a corporate culture
• Ability to work to tight deadlines whilst under pressure
• Must be able to work on their own initiative
• Self-motivated, ability to think on the spot
• Continual improvement mentality, open and receptive to feedback
• Strong service mentality, commitment to service excellence is essential
• Effective communication skills, both verbal and written
• Flexible attitude
• A quick learner, able to pick up skills relevant to the service needs
• Determination to achieve results and being prepared to put in extra effort when required
• Accountability for own results
• Exposure to a shift environment and hybrid working would be beneficial (office attire/smart-casual when in the office)

Rewards and Benefits:

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles)
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [email protected].

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