Senior Paid Social Manager

Company Description

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to a Paid Social Director you will create impact within our Paid Social team and Global Paid Media capability. At Jellyfish, the Paid Media department consists of team members with expertise in implementing all forms of Paid Social.

We take pride in our achievements and clients setting us apart in the industry.

You'll help support some of the biggest brands on the planet, and as Google's global partner, we provide the right technology, strategy and training, while promoting lasting relationships. At Jellyfish, we are committed to encouraging professional growth. Your career path could lead to exciting career progression.

Your primary responsibilities will include:

• You'll manage and be accountable for the daily operations of an account (pacing, QA, implementing optimisations, insight-writing, campaign set-up and collaborate within other teams and clients
• Demonstrate an understanding of our book of business as it relates to paid social strategy. Collaborate with our client Strategy and Media Planning team in leading media plans and roadmap development.
• You'll establish client relationships and provide valuable insights, optimisations, and testing opportunities.
• Take an active role in leading weekly team statuses, delegating tasks and deadlines to other team members, and contributing to internal leadership projects.
• Support team leadership to promote important process implementation.
• Keep ahead of industry trends. Work with the Paid Social Director in sharing best practices and new opportunities with the team.

Overall Client Management:

• You will retain and grow client revenue to achieve company and team goals.
• Bring new ideas and solutions to client relationships, presenting ongoing meetings.
• Ensure account processes are upheld through rigorous QA and identify areas for improvement.
• Pursue opportunities to work and integrate social with broader planning efforts.

Overal Team Management:

• You'll excel in coaching and retaining team members, developing their tactical and account management skills, including insight writing. Develop direct reports during 1:1s, providing regular feedback
• Be an escalation point to resolve team and account issues.
• Support the development and documentation of best practices for campaign management.

Qualifications

• Proficiency with Google Suite (Sheets, Slides, Docs) and improve workflows
• Attention to detail during the QA process, campaign set-up, pacing, optimisations, A/B testing, insight-writing, and data pulling
• 5+ years of executional experience in Paid Social platforms, including Meta, Snap, Pinterest and TikTok. Knowledge in Campaign Manager 360
• Familiarity with leadership of paid media departments together with fellow Directors and VPs, ensuring that their individual performance is acceptable, and resulting in the achievement of team goals
• Great at structured working habits, with the ability to cope with competing demands and to prioritise tasks

• Client-centric - You'll love getting to know your clients, developing long-lasting relationships and adding value to their business.
• Team Collaboration - You'll be great at collaborating with team members to achieve common goals, valuing and respecting diverse contributions.
• Adaptability - You're good at adapting strategies and plans to navigate unforeseen circumstances.

We are hiring for this opportunity in preparation for exciting 2025 client wins. We may begin interview processes between now and the end of the year, but decisions and offers will be made from January 2025 at the earliest

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary, in addition to our company-wide annual bonus.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

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