Senior Occupancy Planner

Job Title

Job Description Summary

Job Description

Senior Occupancy Planner

Global Occupier Services

London

Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm’s 52,000 employees in more than 60 countries provide deep local and global insights that create significant value for occupiers and investors around the world.

We have a fantastic opportunity for a talented Senior Occupancy Planner to oversee and provide occupancy planning expertise in supply, capacity, and demand of Client’s portfolio of space, in London.

This will include the following:

• Oversee a more complex asset or region for the client portfolio.  May also oversee a larger business unit or more complete business unit relationship and often conducts special projects related to occupancy such as M&As.
• Direct the overall planning and development of new spatial activities and the activities of current projects and programs
• Work closely with peers on the account leadership team, other service lines, and client representatives regarding proper staffing, future projects, and maintaining proper client relationships
• Prepare operational presentations and reports illustrating Space pipeline, progress, challenges, opportunities, and recommendations.
• Conduct meetings with clients, Space team members and cross-functional account members to inform, consult, request action, and seek approval with internal and client stakeholders.
• Ensure compliance with core program standards - all C&W tools, processes, templates, and outputs standardized and customized to the client
• Demonstrate proactive solutioning through root cause analysis, solution development, evaluation of options, and alternatives and recommendation of the best course of action for projects, processes, and overall program operations
• Collaborate with IFM, PDS, and client RE leadership for alignment and day-to-day operations. Recommend adjustments to processes when misalignment is identified
• Oversee the creation and maintenance of playbooks, templates, and tools
• Coach the team in providing effective space planning solutions and move management delivery for all project types (expansions, relocations, consolidations, refreshes); client relationship management; vendor relationship management; talent management; and resource utilization
• Direct the development of planning proposals, site assessments for space efficiencies, utilization metrics, and supply and demand studies and direct the delivery of project activities, including relocations, restacks, renovations, and consolidations
• Establish goals and objectives with timetables for the organizational unit and sub-units supervised
• May carry managerial responsibilities for multiple occupancy planners on a team

Requirements:

• Bachelor’s degree (BA/BS) in a related discipline or field of study (i.e. Architecture, Interior Design, Corporate Real Estate & Facilities Management Planning/Coordination, Facilities, Project or Construction Management, etc.) Five+ years experience in a corporate real estate environment
• Possesses strong analytical skills and the ability to develop conclusions and recommendations
• Maintains a working knowledge of CAFM software, space management systems and relational database functionality
• Demonstrates proficiency in architectural and engineering drawings, concepts & design
• Experienced in managing projects of varied scope and complexity
• Proficient in MS Office Suite software applications
• Excellent customer service and interpersonal relationship skills
• Ability to work independently and as part of a team
• Able to build strong relationships with internal and external partners to deliver effective services
• Strong oral, written and presentation skills
• Assumes ownership of requests in order to ensure successful completion
• Strong attention to detail and quality
• Ability to handle concurrent projects with minimal supervision and direction

We foster a culture of inclusion that embraces the unique strengths, perspectives, and experiences of all our employees. We firmly believe that our diversity enhances our team's capabilities, leading to improved decision-making, innovation, and business outcomes.