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The People Business Partner will support EMEA leadership in aligning talent strategies with business goals, drive organizational effectiveness, and enhance employee experience while fostering company culture.
Who Are We?
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Target Openings
What Is the Opportunity?
Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.
What Will You Do?
- Responsible for delivering Travelers global value proposition to an assigned portfolio of accounts.
- Proactively manage your portfolio, ensuring key performance indicators are consistently achieved and you actively target new business and retention account’s customers throughout their tenure with Travelers.
- Underwrite and process new business, renewals and mid-term adjustments as required and within the Limits of your Underwriting Authority.
- Ensure key stakeholders are fully aware and aligned to the priorities and key deliverables for the account.
- Share best practice across all stakeholders linked to the account and provide training to other members of Commercial Underwriting and brokers as required.
- Liaise with associated business functions and provide support as required.
- To promote Travelers products, distribution strategy and philosophy and provide guidance on the Company's underwriting philosophy, procedures and requirements by regular visits to Agents premises maximising the opportunities for growth and profit of the commercial business.
- Liaise and link with cross-functional internal teams to improve the entire customer experience.
- Identify opportunities to enhance the value proposition and make recommendations for development.
- Actively engage and seek out training opportunities to further develop underwriting expertise.
- Seek out and maintain collaborative relationships with colleagues in other business units and regions and provide support as required.
- Foster and maintain relationships with brokers by phone, email or other communication channels to market and sell Travelers products to write and retain accounts consistent with our risk appetite. Must be able to travel to meetings.
- Demonstrate superior customer service standards (consistency, quick response, knowledge of products) to meet Travelers' service standards.
- Any other reasonable duties including those more specifically detailed in your Letter of Underwriting Authority.
- Perform other duties as assigned.
What Is in It for You?
- Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
- Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
- Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
- Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
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