Senior Manager, Third Parties Oversight, Group Operational Risk, CCOR.

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Job Description Summary

Job Description

About this Opportunity

We’re on an exciting journey and there couldn’t be a better time to join us. We have a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for managing the risks that they face.

We’re looking for an expert Senior Manager for this new role to support the development, implementation and operationalisation of robust Business Unit Supplier Risk Oversight aligned with the Group’s Enterprise Risk Management Framework (ERMF).

You’ll be an authority on supplier risk, providing thought leadership, insight, and oversight on how Business Units align with relevant regulations and manage supplier risk effectively. You’ll drive the approach and implementation of supplier oversight objectives identifying risks, challenging and advising the business to mitigate and control risks in accordance with the risk appetite.

Key accountabilities

• Lead, develop and drive pragmatic relationships with strategic internal customers and act as a trusted advisor for supplier risk.

• Lead and contribute to delivering Material Outsource Notifications coordinating with internal risk specialists and relevant Business Units.

• Take responsibility to formally grow capabilities within a significant functional area of the business.

• Act as one of LBG’s Operational Risk specialists representing the organisation, building strong relationships with external partners, regulators, and other governing bodies.

• Provide input and direction to the ongoing development of the LBG supplier risk capability including new global regulatory approaches and requirements.

• Ensure Business Units align to relevant internal policies and adhere to current regulatory requirements such as SS2/21, EBA, DORA or similar.

• Attend and contribute to Group wide governance offering a depth of subject matter expertise and risk opinion.

• Contribute to and support the enhancement of risk policies and appetite through the identification and assessment of emerging risks.

• Provide thematic periodic updates to risk committees including the performance of Business Units and their remediation of notable or emerging risks.

• Support the evolution of the supplier risk capability bringing experience of framework, tooling, or process experience.

• Build and deliver pragmatic risk opinion on notable topics or emerging themes including Business Process Outsourcing (BPO) to support LBG supplier strategy.

• Assist with the development and implementation of effective, ongoing data-led Operational Risk control objectives to meet the needs or risk and control owners, control specialist teams, Audit, and external regulators.

Why Lloyds Banking Group

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too…

What you’ll need

• Evidence of strong supplier risk expertise with a track record of delivery in complex environments bringing specific expertise of relevant regulation.

• Experience of creating and delivering Material Outsource Notifications to a high standard; experience of delivering to regulators would be advantageous.

• Understand best in class approaches to operational risk globally and recognised internally and externally as a subject matter authority and capable of influencing regulatory policy as it relates to the Financial Services sector.

• Demonstrate confidence to provide credible advice and oversight to support the business and the mandate of the SMF.

• Demonstrate solid understanding of relevant laws, regulation, industry standards and established industry leading practices in Operational Risk Management.

• Evidence of demonstrating good and timely decision making that keeps the organisation moving forward and skilfully balances difficult trade-offs with the ability to understand business strategy and opportunity risks.

And any experience of these would be really useful

• Excellent communication skills and the ability to influence at senior levels.

• Inclusive working style that ensures everyone can be themselves in a safe environment.

• Record of delivering results and an awareness of the importance of documentary evidence for key decisions.

• A sound understanding or relevant experience of using AI in a supplier risk environment to undertake predictive risk analytics

• Demonstrates strong operational risk expertise, ensuring the business clearly understands its risk obligations and operates within Risk Appetite.

• Able to provide examples of robust oversight and effective challenge, identify emerging risks early, and recommend mitigation actions that are outcome focused, practical and commercially viable.

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.