Senior Manager, Solution Engineering

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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

SE Senior Manager Solution Engineering / Pre-Sales

• As a Manager, Solution Engineering you will work closely with the Sales Leaders and the Sales team to drive growth, and take a strategic view to get us to the next stage of our journey.
• The successful candidate will be a key member of the Solution Engineering Leadership Team. You will have a breadth and depth of experience managing teams, to drive transformational change and build engagement at CXO level.
• You will have exceptional leadership, communication, strategic, analytical, and consulting skills. Additionally, you will have a track record of success in the following areas:
• Internal and external stakeholder management.
• C level relationships and the ability to translate these into revenue.
• Transformational thinker and leader taking the business to the next level through disruptive thinking and innovation.
• People and organisational leadership.

Responsibilities:

• Experience managing a deeply skilled, diverse Solution Engineering team to capture share in a rapidly evolving market.
• Manage and grow the Solution engineering team ensuring we continue to hire and retain top talent in the market.
• Experience driving and scaling success in large, complex selling organizations.
• Partner with Sales leadership to support commercial deals, as well as sign new logos.
• Focus on innovation- ensure the team is constantly innovating in their approach to solution selling.
• Build and nurture C-level relationships across key accounts to solidify our partnership and commitment to the customer.
• Drive deep Customer Engagement through influencing the customers broader IT strategy.
• Work closely with the Sales organization to develop and execute growth plans to drive our strategic vision.
• Hire world class talent and manage performance to ensure career growth opportunities and effective succession planning.
• Embody Salesforce values and provide exemplary leadership.

Experience/Skills Required:

• 5+ years in leadership roles, especially in Solution Engineering / Pre-Sales.
• Strong understanding of business processes and their implementation into enterprise applications
• Knowledge of industry-specific use cases, data architectures, and integration patterns.
• Gifted storyteller able to engage diverse audiences up to C-level executive.
• Persuasive verbal, written, presentation and interpersonal communication skills that influence change in large organizations. Passion for technology and innovation, and a proven “forward thinker”.
• Ability to evaluate and develop the existing teams and reshape it as necessary while mentoring and inspiring the team.
• Strong understanding of Cloud Computing and the business benefit.
• Ability to quickly grasp and distinctly explain technological and business concepts.
• Technical expertise in any of the following technologies: Customer Relationship Management (CRM) especially in Customer Service and Field Services applications, Loyalty Management, Analytics and Real-time Personalisation and Interaction Management (RTIM).
• Existing knowledge around Salesforce Service and Field Service represent an advantage.
• Fluency in English

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.