Senior Manager, People Operations

About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
About the team
The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. Through innovative programs, strategic People & Talent initiatives, and a deep understanding of our organization's needs, we cultivate a collaborative and engaging environment that fuels Airwallex's continued growth and success.
What you'll do
We are looking for a Senior Manager, People Operations who can deliver excellent People Operations initiatives in Singapore, Hong Kong, Malaysia, India, Japan, Korea, Vietnam as well as additional markets in Southeast Asia which we may expand into. You will improve managers and employees' experience throughout the employee life cycle in Airwallex. This will be done through developing, implementing and optimizing HR policies, programs and practices. This role is based in Singapore and reports into the Regional People & Talent Director.
In this role, you will:
Responsibilities:

• Act as a consultant to managers and staff regarding policies and procedures
• Address managers and employees' queries on issues related to compensation and labor regulations, and all other relevant topics
• Develop efficient people operations workflows and practices
• Assess, maintain and communicate employee benefits programs
• Maintain the work structure by updating job requirements
• Complete people operational requirements
• Monitor internal HR systems and databases
• Ensure legal and regulatory compliance

You have:

• 10+ years experience in HR Operations
• Prior experience working in technology, fintech or similar industry
• Proven work experience in people operations or in similar role
• Experience in a company where headcount was rapidly growing
• Experience expanding into new geographies and setting up operations locally
• Good knowledge of employment and labor law
• Hands on experience with Human Resource Information Systems
• Experience designing compensate and benefit programs
• Craftsmanship, be able to hands on and has ability to develop and successfully implement clear and fair company policies
• Excellent analytical skills
• Strong process and planning skills
• Obsessive curiosity, has a passion and open to learn new things
• Bachelor's in Human Resources Management or relevant field

Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.