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Trainline

Senior Manager – Partnerships & Perks

Posted Yesterday
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Hybrid
London, Greater London, England
Senior level
Hybrid
London, Greater London, England
Senior level
Lead Trainline's perks and growth partnerships strategy: manage and optimise existing partners, secure and launch new partner-funded offers, use data and experimentation to drive performance, and collaborate with Product, Marketing, Legal and Finance to scale partnerships that drive revenue and customer acquisition.
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About us

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. 

Great journeys start with Trainline 🚄 

Now Europe’s number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. 

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. 

About the Role

Trainline’s perks proposition plays a critical role in our broader monetisation strategy — delivering incremental revenue while enhancing value for customers beyond the core ticketing journey. Increasingly, partnerships also represent a growth lever, enabling Trainline to leverage third-party relationships as a distribution channel for growth.

We are looking for a commercially minded Senior Manager to own and grow Trainline’s perks and growth partnerships portfolio. This role will be accountable for managing and optimising existing partners, shaping how perks and offers are surfaced across the product, and securing new partnerships that both fund customer value and drive incremental demand for Trainline products.

You’ll operate with significant autonomy, working closely with Product, Marketing, Commercial and Data teams, and acting as the senior commercial owner for key external partners.

Key Responsibilities

Perks Proposition & Growth Partnerships Strategy

  • Own the development and evolution of Trainline’s perks and growth partnerships strategy, aligning revenue generation, customer value and product growth objectives.

  • Define how perks, partner-funded offers and third-party distribution fit within Trainline’s wider monetisation and growth framework.

  • Work closely with Product to define the right moments, surfaces and journeys to deliver perks, partner offers across the Trainline experience.

  • Identify opportunities where partners can both provide customer value and act as acquisition or distribution channels for Trainline products (e.g. railcards).

Performance Optimisation & Commercial Delivery

  • Manage and grow the performance of existing perks partnerships through optimisation of commercial terms, placements, mechanics and targeting.

  • Use data and experimentation to understand performance drivers across perks.

  • Own reporting and performance reviews, providing clear insights and recommendations to senior stakeholders.

Partner Management & Negotiation

  • Act as the commercial owner for Trainline’s key perks and growth partners, building strong, long-term relationships.

  • Lead negotiations to secure high-value perks and partner-funded offers.

  • Structure partnerships that can scale across the wider perks network and multiple closed user groups.

  • Identify, evaluate and secure new growth partnerships that enhance Trainline’s customer proposition and unlock new demand channels for Trainline products.

  • Own partner onboarding and launch, working closely with Legal, Finance, Product and Marketing teams.

What You Will Need
  • Strong commercial experience in partnerships, growth, affiliates, loyalty, perks or monetisation roles within digital, travel, ecommerce or consumer platforms.

  • Proven ability to optimise existing partnerships using data, experimentation and sound commercial judgement.

  • Experience sourcing, negotiating and launching new third-party partnerships.

  • Strategic mindset with the ability to turn ambiguous opportunities into structured, scalable deals.

  • Comfortable operating with autonomy in a specialist area, exercising strong judgement in day-to-day decision-making.

  • Excellent stakeholder management skills, with the ability to build trust internally and externally.

More information:

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. 

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! 

We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.

Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: 

  • 💭 Think Big - We're building the future of rail 

  • ✔️ Own It - We focus on every customer, partner and journey 

  • 🤝  Travel Together - We're one team 

  • ♻️ Do Good - We make a positive impact 

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor! 

HQ

Trainline London, England Office

3rd Floor, 120 Holborn, London, United Kingdom, EC1N 2TD

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