Senior Manager, Operational Resilience LCH Ltd

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. 

Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

OUR PEOPLE:

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.

We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives.  We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.  As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

LCH Ltd is a leading clearing house with a global presence.  We partner with market participants globally to offer clearing services for a diverse range of asset classes, including equities, fixed income, FX, rates and repos. With continuous innovations and the most sophisticated risk management standards attainable in the market today, combined with the flexibility of our 'open' model, LCH sets the bar for choice and efficiency in the marketplace.

Role description:

This Senior Manager role will report to the LCH Business Controls Officer. This is a first line specialist role focusing on Operational Resilience for the entity as a whole. The role focuses on championing high-quality resilience management practices, assessing and monitoring the resilience profile of the Important Business Services within the entity, and ensuring alignment with Group Frameworks and compliance with the Bank of England Operational Resilience Policy expectations, DORA and any other global regulatory operational resilience requirements. This role requires strong stakeholder management skills across the three lines of defence within LCH Ltd and the wider LSEG organisation.

Key responsibilities of the role:

• Lead the coordination, creation and reporting of the Operational Resilience Self-Assessment including coordination and oversight for the completion of the associated activities:
  • Service identification and prioritisation
  • Service dependency mapping
  • Impact Tolerance reviews
  • Vulnerability assessment
• Lead engagement and coordination within LCH Ltd of Group initiated activities relating to Operational Resilience and where appropriate provide oversight of alignment of Business Continuity matters with the Operational Resilience agenda.
• Ensure LCH Ltd alignment with Group Operational Resilience Frameworks and Standards and support ongoing compliance with policy and regulatory expectations.

• Represent LCH Ltd at relevant industry Operational Resilience forums

• Provide oversight and support for any other Operational Resilience related matters (for example scenario testing) where required.
• Apply understanding of legislation, regulatory and compliance requirements specific to LCH Ltd, and external best practices, to develop and implement recommendations to enhance resilience and reporting.
• Seek opportunities to improve the effectiveness and efficiency of Operational Resilience within LCH Ltd.

Skills, knowledge & experience:

• Experience in Operational Resilience, Operational Risk or Business Continuity (financial services experience ideal).
• Strong organisational skills and the ability to prioritise.
• Strong knowledge of the Bank of England Operational Resilience Policy.
• Confident communicator, able to produce clear documentation and presentations.
• Comfortable working independently, taking initiative, and using sound judgement.
• Strong relationship‑building skills and a collaborative mindset.
• Good problem‑solving ability with a proactive, can‑do approach.
• Proficient in Microsoft Excel and confident using Microsoft 365 (Word, PowerPoint, Teams, SharePoint).
• Knowledge of regulatory expectations
• Questioning and continuous improvement mentality.

What you will get in return:

• Working in the LCH First Line BCO team offers exposure to a dynamic environment with strategic importance, there is the opportunity to influence business decisions, and is a hybrid work arrangement based in London. The role contributes to organisational resilience and risk prevention.

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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