Senior Manager, Global Clients and Markets – Europe, Asia-Pacific

Why Ryan?

• Competitive Compensation and Benefits

• Home Office Stipend

• Business Connectivity Reimbursement (Phone/Internet)

• Gym Membership or Equipment Reimbursement

• LinkedIn Learning Subscription

• Flexible Work Environment

• Tuition Reimbursement After One Year of Service

• Accelerated Career Path

• Award-Winning Culture & Community Outreach

Duties and Responsibilities, aligned with Key Results:

People

• Lead and create a positive team member experience.
• Demonstrates strong interpersonal/communication skills with professional staff, senior-level executives, and the community at large.
• Build and maintain strong relationships throughout the organization.

Client

• Works with the division President, Global Clients & Markets Department Leaders, and Client Services team (Principals and Directors) to develop, deploy, maintain, and/or assess best practices, policies, KPIs, and other strategic initiatives for Sales.
• Proactively anticipate leadership and team needs, removing obstacles and ensuring timely, effective results.
• Manage and coordinate projects and cross-functional teams across the division to execute Sales initiatives, acquisition integration, and client data hygiene to drive results and value to the Firm.
• Ensures the Global Clients and Markets team members' resources are allocated to support the division in delivering on all objectives.
• Partner with the division sales and GSS leaders on cross-functional initiatives.

Value

• Understanding of business needs to help executive leadership define and execute operational strategies.
• Leverage critical thinking and problem-solving skills to enhance execution and results.
• Take ownership of ad hoc responsibilities and strategic projects as assigned.
• Perform other duties as assigned.

Manage the processes listed below:

• Account Assignments – manage client transition plan process across the division, work closely with the Global Clients & Markets team members on acquisition integrations, and work with leadership to manage the Global Account Management Policy.
• Sales Enablement – lead continuous improvement of sales processes, tools, and execution, and work closely with Firm Subject Matter Experts to distribute timely ideas and successful sales tactics for account teams to take to clients.
• Reporting and KPI Management – architect and monitor Leadership dashboards to provide meaningful insight for decision-making purposes using Salesforce, PowerBI, and/or other data visualization tools.
• Tools – act as a point of contact for Salesforce.com and manage other sales tools to support the sales team. This includes supporting communications about Salesforce and other tools.
• Sales Campaigns - Work closely with firm Principals and Business Developers to deploy and manage sales campaigns.

Education and Experience:

• Bachelor’s degree from an accredited four-year institution.
• Minimum of 6 years’ relevant experience in a business consulting or operational strategy environment.
• Proven experience in performance improvement initiatives and cross-functional project management.
• Strong organizational and relationship management skills with a proactive and responsive approach to work.
• Demonstrated ability to drive initiatives to completion independently and on time.

Computer Skills:

• To perform this job successfully, an individual must have basic skills in Salesforce, Internet navigation and research, and intermediate skills in Microsoft® Word, Excel, Outlook, and LinkedIn Sales Navigator.

Supervisory Responsibilities:

• The Senior Manager supervises a team of 2-3 team members and will be responsible for effectively collaborating with a variety of internal stakeholders and other Global Clients and Markets team members to successfully perform the essential functions of this position.

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