Senior Manager, EMEA Demand Management

Job Description

Bring your passion for strategic execution, real-time decision making, and cross-functional collaboration to the forefront as our next Senior Manager, EMEA Demand Management!

In this pivotal role, you’ll lead Sales & Operations Execution across the region, becoming the driving force behind short-term operational success. If you're energised by solving complex puzzles, aligning supply with fast-moving demand, and making an impact across both B2B and D2C channels — this is the opportunity to turn your passion into influence!

Core Responsibilities

• Lead Sales and Operations Execution within EMEA region, focusing on the tactical execution of sales and operations plans, to ensure optimal operational follow-through and real-time decision making to meet short term goals and adapt to immediate needs.
• Work to drive a strong collaborative relationship between Supply Chain and local business units.
• Drive all matters relating to short-term flow of goods and regional order management across both B2B and D2C channels.
• Provide an integral link between the Supply Chain Operations and the Business Units (BUs) with regards to the Demand Management impact of the BUs’ and LEGO Retail Short Term Demand plans.
• Provide a consolidated perspective on drivers of material changes within the forecast at the top line level or on selected items.
• Provide visibility on the impact the demand signal is having on In-Stock and Excess Inventory.
• Supporting the understanding of the Demand changes behind an approximately 29 billion DKK Gross Revenue business in EMEA including LEGO Retail.

Play your part in our team succeeding

An integral role in ensuring we have the right insight to take tangible actions to improve availability while minimising waste across our EMEA region including LEGO Retail.

Through your demand management activities, you will build a trusted network within Markets & Channels, Global Commercial Operations and Supply Chain colleagues that you can leverage to drive continuously improved Supply Chain metrics.

Managing a variety of stakeholders and building strong relationships will be key to success in this role. We’re also looking for someone passionate about continuous improvement and making change, there’s a strong emphasis of succeeding together in this particularly collaborative Demand Management team.

Do you have what it takes

• Minimum a handful of years of Operations experience in a combination of Demand Planning, Demand Management or Order Management. Understanding of Supply Planning/ S&OP is advantageous.
• Experience including regional order management or leading a customer operations team is desirable.
• Strong critical thinking and problem-solving skills, with a proven track record of driving cross-functional continuous improvement.
• Demonstrable influencing and communication skills, both written and verbal.
• Be able to assimilate multiple data inputs and build a cohesive and actionable summary.
• Have experience of collaborating with people across multiple locations and geographies, and different seniority levels.
• Demonstrated experience of building relationships and having challenging conversations.
• Excellent analytical skills with a high level of competency in Excel, SAP and Power BI.

The position is based in London, UK and relocation support is not offered for this role.

#LI-RR1

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.