Senior Manager, Benefits

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Senior Benefits Manager

Our Corporate Functions are made up of teams that support Expedia Group, including our Global Finance Org., Traveler and Partner Service Platform, Legal Team, Strategy and Corporate Development Team, and People & Places Org. 

This role sits within People & Places org. and offers the opportunity to work closely with talented, mission‑driven colleagues while partnering with leaders across the business to solve meaningful challenges. It’s an exciting chance to make a real impact, gain exposure to the broader organization, and help shape how we support our teams, travelers, and partners worldwide.

You will lead a global team of three Benefits Specialists in enhancing Benefits functional capabilities, principles and playbooks to tackle complex business challenges and opportunities.

In this role, you will:

• Act as a credible resource for knowledge of Benefits and internal policies and procedures
• Manage the design, implementation and administration efforts of Benefits to produce solutions and facilitate improved performance
• Integrate timelines and milestones across projects, identifying areas of synergy or dependency
• Identify strategic issues and raise questions to help customers explore and understand their wider business challenges
• Use your thorough understanding of current business processes and challenges to recommend and match solutions to meet business needs
• Evaluate the progress of projects and make adjustments (e.g. to task order or timeline)
• Create and monitor metrics on performance across multiple teams and ensure efficient execution and effective delivery of work
• Assist others in keeping current on laws, controls and regulatory requirements framework and structure.
• Ensure organizational adherence to legal and regulatory requirements (e.g., reporting mandates, compliance requirements) when reviewing other’s work.
• Leverage your knowledge of internal and external market control environments to determine internal controls necessary to properly mitigate standard legal and regulatory risks.
• Resolve complex and non-routine benefit issues, managing cases from beginning to end
• Serve as an expert on how products/services are applied across a particular industry; recommends the best options for the business.
• Recognize staff potential and guide employees in developing skills by recommending appropriate training and sources of information.
• Create environment for team effectiveness, where strengths are known and built upon and learning is shared to build capacity.

Experience and qualifications:

• Bachelor’s or Master’s in a Human Resources field or equivalent experience
• 6+ years of working experience in a Human Resources field
• 3+ years of People Management experience
• Experience working in an international business across complex regions
• Understanding of tax, compliance and legal requirements
• Strong grasp of benefit risk models
• Strong working knowledge and experience of pension and benefits regulations
• Excellent stakeholder management and internal communication skills
• Vendor Management skills – RFPs, Annual Renewals, SLAs, Account Management etc.
• Experience leading Total Rewards as part of the Employee Value Proposition
• Experience with M&A impacts on compensation and benefits (including acquisition, merger and disposal)

Please note that this role is only available in the following locations: London in alignment with our flexible work model which requires employees to be in-office at least three days a week.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.