Senior Lead Digital Cyber Proposition
Role Highlights
- Location: London based role with hybrid working
- Reporting to: Global Head of Cyber Underwriting
- A strategically focused role that sits at the intersection of underwriting, distribution, and technology, helping to define how digital cyber business is built, delivered, and scaled globally.
The Opportunity:
Reporting to the Global Head of Cyber Underwriting, this role is responsible for developing and managing the global digital cyber insurance proposition, which currently serves a significant SME customer base and is designed to evolve as the digital segment grows and changes. The focus spans underwriting strategy, coverage design, pricing frameworks, and enabling effective distribution, ensuring the proposition remains scalable, competitive, and aligned to business objectives. Working cross-functionally with underwriting divisions, product and wordings, technology, claims, cyber services, and distribution teams, the role supports profitable growth and strong portfolio performance across markets.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your New Role:
- Develop and maintain the global digital cyber proposition, covering underwriting strategy, pricing principles, and risk selection.
- Set and update underwriting guidelines, appetite frameworks, and referral rules to support automated and semi‑automated workflows.
- Monitor portfolio performance and key KPIs to support profitability and competitiveness across markets.
- Engage with claims to ensure feedback loops inform underwriting strategy, coverage evolution, and risk selection.
- Support distribution strategy, partner prioritisation, and go-to‑market planning for digital business.
- Assess and manage digital distribution models, including brokers, MGAs, aggregators, and embedded channels.
- Lead the evaluation, selection, and ongoing oversight of vendors supporting digital platforms, data, and technology capabilities.
- Partner with product, wordings, and compliance teams to maintain coverage and ensure regulatory alignment.
- Collaborate with cyber services to integrate risk management offerings into the digital proposition.
- Work with IT and operations to define requirements for automated workflows, servicing processes, and system enhancements.
- Maintain market insight on cyber risks, digital customer needs, and competitor developments, and represent the proposition externally where required.
Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
About you:
- Strong cyber insurance experience, with a solid grounding in underwriting, cyber risk, coverage, and portfolio performance.
- Proven experience developing and owning insurance propositions, ideally within digital, automated, or semi‑automated trading environments.
- Deep understanding of underwriting strategy, appetite, pricing principles, and risk selection, and how these translate into scalable digital products.
- Experience working with digital distribution models (e.g. brokers, MGAs, insurtechs, aggregators, embedded insurance) and supporting go-to-market delivery.
- Confident operating in a global, matrixed environment, partnering across underwriting, product/wordings, technology, claims, marketing, cyber services, and operations.
- Combines technical expertise with commercial and strategic thinking, using data and market insight to drive profitable growth.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As well as the benefits below we also offer an extensive choice of other options to suit you!
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.
- Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.
To learn more about benefits of working with us, click Rewarding our people - QBE European Operations
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year
- Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
To learn more about our achievements, click here
How to Apply
If you’re looking for a career that combines your expertise and your empathy, click
Apply today.
Your career. At the heart of it.
Skills:
Business Development, Business Relationship Building, Communication, Critical Thinking, Cyber Insurance, Cybersecurity, Digital Strategy, Insurance Claims, Insurance Underwriting, Intentional collaboration, Managing performance, Regulatory Compliance, Risk Management, Stakeholder Management, Vendor ManagementHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.


