About Upstart
At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.
As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.
We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.
If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.
Upstart’s IT Engineering team enables a secure, scalable, and efficient technology environment that supports employees across the company. The team focuses on endpoint management, identity and access systems, and SaaS operations to ensure a seamless and reliable experience for internal users.
As a Senior IT Engineer at Upstart, you will own and deliver IT initiatives from initial concept through deployment and ongoing optimization. You will partner across teams to design scalable systems, gather feedback, and continuously improve the employee technology experience in a fast-moving environment.
How you’ll make an impact- Own end-to-end delivery of IT projects, from requirements gathering and system design through implementation and rollout
- Design scalable and maintainable IT systems across device management, identity, and SaaS platforms
- Manage and scale mobile device management (MDM) solutions for macOS and iOS devices using JAMF
- Administer and optimize identity and access management systems, including Okta configuration, lifecycle management, and workflows
- Own administration and integrations across core SaaS tools such as Google Workspace and Zoom
- Collaborate cross-functionally to gather requirements, incorporate feedback, and improve system performance and user experience
- Build automation to streamline IT operations and support a high-velocity, high-performing environment
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience)
- 4+ years of experience managing macOS and iOS devices using JAMF or similar MDM platforms
- 4+ years of experience administering Okta, including user lifecycle management and workflow automation
- Experience administering enterprise SaaS applications such as Google Workspace and Zoom
- Experience working with AWS services, including EC2 and S3
- Experience leading technical projects from design through deployment with minimal oversight
- Ability to design IT systems and workflows that scale across a growing organization
- Experience working cross-functionally to gather requirements and incorporate stakeholder feedback
- Ability to operate effectively in ambiguous environments and prioritize across competing initiatives
- Knowledge of infrastructure as code tools such as Terraform or AWS CDK, and familiarity with AI tools such as Claude, Codex, or Cursor
This role is available in the following locations: Remote
Travel requirementsAs a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S or Canada (outside of Quebec) but are expected to spend high quality time in-person collaborating via regular onsites and in-person meetings. The onsite cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
What you'll love
At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:
- Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
- Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
- Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
- Health Savings Account contributions from Upstart for eligible plans
- Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
- Paid time off, sick and safe time, and company holidays
- Paid family and parental leave to support caregiving and major life moments
- Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial wellness resources, including access to financial planning tools and a financial concierge service
- Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
- Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
- Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
- Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected]
https://www.upstart.com/candidate_privacy_policy
