Senior Instructional Designer (6-month contract)

About Gorilla

Join us at Gorilla and be part of a mission to transform the energy industry. At Gorilla, you'll play a vital role in delivering cutting-edge data solutions for a lower carbon future. We focus on providing efficient, reliable, and flexible SaaS solutions for data processing and analysis in the energy sector. Together, we're driving digital transformation, maximising ROI for clients, and contributing to achieving net-zero emissions through technology and data-driven insights.

About the People Team

The People Function at Gorilla is growing. We view People Solutions as a Product where Employee Experience is our core product and the business model is employment as a subscription service. That’s where your role becomes crucial. You will be joining at a time when we are building our people tech stack and optimizing processes and policies to prepare for rapid growth and contribute to the company's mission of accelerating the global shift to carbon-neutral energy.

Where and how you’d work

Headquartered in Antwerp, we also have an office in London and co-working spaces in Reading (UK), Austin (US), and Melbourne (ANZ). This is a Remote First role in the EU. You have a choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

This role is for you if:

• You thrive on the challenge of explaining complex, technical topics in engaging, easy to understand formats.
• You find fulfillment in developing world-class training that accelerates business and social impact.
• You enjoy partnering with Subject Matter Experts to assess learning needs, design curriculum, and create impactful, learner-centered content.
• You’re skilled at working in an agile, iterative environment and collaborating across teams and functions.
• You have a strong knowledge of the energy sector and an understanding of SaaS business models.

What you'll do in your 6 month contract

• Design and implement an Energy Industry Accelerator from initial concept to final implementation, managing timelines and ensuring high-quality learning content.
• Create and design a variety of instructional materials, including written documentation, course materials, checklists, and job aids, that increase the skills and knowledge of SMEs in the energy sector.
• Expand the impact of our customer onboarding learning tool, Gorilla University, by assessing learning needs and iterating to design impactful improvements.

What you'll need

• 3+ years of experience in instructional design, learning design, customer education, or related field
• Proficiency in LMS platforms, eLearning authoring and visual design tools (Adobe captivate, Articulate Storyline)
• Experience leading complex projects in a SaaS scale up environment with strong project management skills
• Excellent communication and collaboration skills, with the ability to build strong relationships across functions, cultures, and stakeholder groups
• High self-motivation, ownership and committed to improvement
• You have the confidence and skill to hit the ground running and lead a complex, technical, high-visibility and high-impact learning project

You will work with teams across the company:

Your work will bring together the Gorilla Customer Team, People Team, and Product Team to build learning products that accelerate the business.

What's in it for you

• Flexible work options - whether you choose Office Mix or Remote First Mix (currently available within certain timezones and locations). You will be equipped with the best technology for remote work.
• A role with purpose At Gorilla, we’re not just watching the world change—we’re making it happen! We provide cutting-edge data services to energy retailers, helping them tackle climate change while keeping the lights on; we’re here to make a big impact and have some fun along the way.
• Remuneration Approach which is clear and no-nonsense based on your experience and location.
• International Travel We host Gorilla Company Wide Gatherings where we all get a chance to see each other in real life. Past locations have included Portugal, Amsterdam, and Wallonia.