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Are you ready to accelerate your career? Join Cielo as a Senior HR Technology Solutions Specialist! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!
Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.
Cielo is the world's leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators™. With our fresh approach – we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition.
Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at [email protected]
Job DescriptionThe Senior HR Technology Solutions Specialist will align technical product development with business needs. This position ensures our HR technology solutions are market-ready and compliant with industry standards. Leveraging deep expertise in HR technology ecosystems and recruitment processes, the specialist drives the effective configuration, implementation, and ongoing enhancement of our talent acquisition platforms.
Duties and Responsibilities:
- Analyze and document business requirements for talent acquisition technology solutions, translating them into functional specifications and user stories with high degree of accuracy and completeness.
- Configure and customize HR technology platforms according to the design, while maintaining repeatability through standardized approaches and reusable components.
- Design, execute or delegate and manage comprehensive test plans for new features and integrations, ensuring 99% defect-free releases.
- Develop and maintain technical documentation, user guides, and standard operating procedures for the solutions.
- Evaluate and recommend HR technology vendors and solutions based on comprehensive analysis of functionality, integration capabilities, and alignment with business needs.
- Provide expert consultation on talent acquisition technology capabilities, limitations, and best practices to internal teams and clients.
- Monitor and analyze system performance metrics, identifying opportunities for optimization and enhancement.
- Research emerging HR technology trends and innovations, producing quarterly reports with recommendations for product roadmap enhancements.
- Coordinate cross-functional implementation activities between development teams, QA, and business stakeholders, ensuring on-time delivery for 90% of project milestones.
- Facilitate requirements gathering workshops and product demonstrations, achieving stakeholder satisfaction ratings of 4.5/5 or higher.
- Manage and prioritize product backlog items related to talent acquisition functionality, balancing technical constraints with business priorities.
- Create and present implementation plans, timelines, and status reports to key stakeholders.
- Ensure all talent acquisition platforms meet data privacy requirements (GDPR, CCPA) through proper configuration and documentation.
- Conduct quarterly compliance audits of HR technology systems, achieving 100% remediation of identified Critical and High issues within established timeframes.
- Develop and implement data retention policies and procedures for candidate information across all talent acquisition platforms.
- Collaborate with legal and compliance teams to address regulatory requirements in system design and configuration.
- Other duties as assigned.
Position Requirements
Education:
- Bachelor's degree in Human Resources, Information Technology, Computer Science, Business Administration, or related field or equivalent experience preferred.
- HRIS or similar technical certifications preferred.
Experience:
- 5+ years of experience in HR technology, specifically with talent acquisition platforms.
- Experience working with international teams and complex, cross-functional project management.
- Demonstrated expertise with Applicant Tracking Systems (ATS), Candidate Relationship Management (CRM) platforms, and career portals.
- Experience in requirements gathering, documentation, and user story creation.
- Experience in project coordination or management within technology implementations.
Exposure:
- Proficiency in software configuration, testing, and quality assurance.
- Knowledge of data privacy regulations (GDPR, CCPA) and their application in HR tech.
- Comprehensive understanding of the HR technology vendor landscape.
- Understanding of compliance requirements in recruitment and HR.
- Advanced knowledge of typical recruitment workflows and process standards and innovation in the industry preferred.
- Awareness of emerging trends in talent acquisition technology preferred.
- Basic understanding of API integrations and how different HR systems connect and cooperate.
- Experience with recruitment process automation, assessment platforms and candidate engagement tools.
- Knowledge of reporting and analytics capabilities within HR systems.
- Familiarity with software development methodologies (Agile, Scrum).
- Experience with testing frameworks and methodologies.
- Basic understanding of database concepts and data structures.
Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.
Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at [email protected]
