We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?
The Team:
Become part of the Celonis journey and make a real impact by supporting the Brand & Event Marketing team in bringing our brand, solution, and ecosystem to life! We are a passionate creative team working in a stimulating and fast-paced environment.
We strategize, innovate, conceptualize, design and implement branded content and experiences worldwide, such as campaigns, websites, live events, social media, swag, and more. We are part of one global, cross-functional corporate marketing team that creates immersive touch points and best in class experiences for our stakeholders.
The Brand team is made up of our Brand Design, Brand Strategy, Video & Motion, and Events teams. We are a tight-knit group of strategic, creative and innovative leaders who drive results in a complex environment, high-growth company, and fast-changing market.
Based in our Madrid office, this position offers a hybrid setup with 2 days per week in the office.
The Role:
Celonis, we create events unlike any in the industry, because we believe it's what our customers deserve. Our events paint the vision for our customers and partners of what it means to be a game-changer — someone who delivers transformational value for their companies with the help of our Process Intelligence and AI technologies. We aren’t afraid to break the rules when it comes to our events — it’s how we show our customers that we’re truly different. With every event, we raise the bar and defy the impossible to create unforgettable experiences.
The (Senior) Global Event Manager (MarTech Operations) is part of the Celonis Global Events team and is responsible for overseeing the strategy, setup, and execution of all event technology systems, with a primary focus on the registration experience. Furthermore you will be responsible for the set-up, development and maintenance of our Event App and support our interactive attendee experiences.
In order to deliver events like our annual Celosphere conference, you manage a group of in-house stakeholders and external resources, collaborating throughout the monthslong process leading up to each event. Working cross-functionally with workstream leads and vendor partners, this role ensures a seamless, user-friendly, and data-rich registration and event tech experience from pre-event through onsite check-in and post show reporting.
You establish best practices for event technology that align to our company brand and business goals, and then work with a network of resources to ensure they are delivered across our event landscape.
We’re looking for a seasoned event manager with expertise and passion for event technology who is ready to take on the challenge of bringing our events to the next level. Deep knowledge of and a strong passion for creating unforgettable experiences for our global community is a must!
This role reports to the Director of Global Events.
The work you’ll do:
- Lead the Event Tech and Registration Workstream for all of our internal and external events such as Celosphere, the annual Celonis conference for customers and partners, a multimillion euro, 3000+ attendee conference, Process Intelligence Days regional event series, with 20+ events throughout the year in 15+ countries ranging from 50 - 1000 attendees, and our major internal events, including our annual Company Kickoff and Sales Kickoffs, as well as our annual incentive event, Presidents Club.
- Own the end-to-end setup and technical health of the registration environment, establishing standardized frameworks for event builds to drive efficiency and brand consistency, ensuring optimal configuration, scalability, and performance across all event types.
- Architect and manage seamless data flows between the registration platform and our broader MarTech stack (e.g., CRM, Marketing Automation, and Analytics tools) to ensure a "single source of truth" for attendee data.
- Own the strategic roadmap and technical execution of the Event App, driving attendee engagement through innovative feature deployment and platform maintenance.
The qualifications you need:
- 5+ years of experience in event technology or marketing operations with large-scale corporate events, conferences, and/or broadcast/streaming productions, specifically within a high-growth tech environment or a global enterprise.
- Demonstrated ability to act as a Workstream Owner, managing complex project timelines and collaborating with cross-functional leads.
- Expert-level proficiency in enterprise registration platforms (e.g., Cvent, RainFocus, Bizzabo, Swoogo). You must be able to design complex logic, conditional flows, and multi-track registration frameworks.
- Deep understanding of the MarTech stack. Proven experience in architecting and maintaining seamless data synchronizations between event tools and CRMs/Marketing Automation systems.
- Full-lifecycle ownership of native Event Apps. Experience in configuring interactive features, managing content updates, and optimizing UI/UX for attendee engagement.
- Technical knowledge of on-site deployment, including high-volume badge printing, lead retrieval systems, and connectivity requirements.
- A strong eye for the Customer Journey. You don't just set up tools; you design frictionless, personalized user flows from pre-event marketing to post-event follow-up.
- A passion for emerging event-tech trends. Experience implementing AI-driven matchmaking, gamification, and interactive engagement tools.
- Ability to act as a consultant to internal teams, translating business goals into technical requirements.
- Ideally, you have a track record of managing and leading digital or hybrid events end-to-end.
- Ideally experience in physical event organization, execution, and measurement.
- Superb presentation and communication skills for presenting event tech strategy to internal executive-level stakeholders
- A strong sense of leadership and ownership for your initiatives, projects, and team
- The agility and flexibility to adapt to a fast-paced environment with multiple priorities and stakeholders at a high-growth company on the cutting edge of AI technology
- Ability to be a calm, decisive operator on show days: to prioritize, communicate, and solve problems quickly with minimal disruption
- Ability and willingness to travel in order to be on-site for major events
- Ability and willingness to work remotely across time zones occasionally doing virtual meetings during off hours in order to support events globally
What Celonis Can Offer You:
- Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
- Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
- Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
- Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
- Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
- Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
- Collaborate Globally: Join a dynamic, international team of talented individuals.
- Empowered Environment: Contribute your ideas in an open culture with autonomous teams.
About Us:
Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
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Top Skills
Celonis London, England Office
Celonis London Hub Office
Our London office is centrally located in Bloomsbury - an intellectual and literary hub. Here you'll enjoy the art, literature, pubs, and shopping of this eccentric area. The office provides an open and modern space, a communal breakout area, bike parking, and complimentary healthy snacks.
