Senior Fraud & Financial Crime Analyst

At Frasers Group we’re rethinking retail. Through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay across our collection of established brands, including Studio, Sports Direct, FLANNELS, USC, Frasers, and GAME
Frasers Group Financial Services is the next chapter of elevation for the Frasers Group. We fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled.

Why join us?

Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
Frasers Group Financial Services is committed to delivering a positive colleague experience and to be able to make the most of it you need to immerse yourself into delivering on our principles:

Think without limits - Think fast, think fearlessly, and take the team with you
Own it and back yourself - Own the basics, own your role and own the results
Be relevant - Relevant to our people, our partners and the planet

At Frasers Group Financial Services, we are constantly evolving and transforming, and we now have an exciting and rewarding opportunity for a Fraud & Financial Crime Specialist to support the optimisation of prevention, detection, and investigation of fraud & financial crime across our retail finance products.

We are looking for someone with initiative and a problem-solving mindset.

You’ll play a key role in protecting our customers and the business from fraud and financial crime risks, while helping us build an optimised, data-led and insight-driven approach to our fraud & financial crime strategy.

Key to this you will be able to:

• Support the delivery of the business strategy, contributing to risk assessment & the development and implementation of initiatives to address fraud & financial crime trends, emerging issues, and regulatory requirements.  Provide support in managing both tactical responses and longer-term strategic changes.
• Provide insight and challenge to cross-functional projects, ensuring risks are identified, mitigated, and escalated where appropriate, across products, services, and customer journeys.
• Collaborate with key stakeholders to ensure effective alignment of risk, strategy, policy, and system capabilities across the business.
• Perform root cause analysis on fraud incidents and deliver actionable mitigation.
• Champion upstream control improvements and influence change outside of fraud systems.
• Translate fraud intelligence and performance reports, providing insights, updates on KPIs, and offer recommendations for mitigating risks and improving effectiveness.
• Assist with decision making support by analysing quality metrics, trends, patterns, and sharing common themes with the operational fraud team
• Staying up to date with current and emerging fraud & financial crime typologies, particularly in retail finance and digital payments.
• Deliver fraud awareness initiatives across the organisation.

• Strong analytical skills with the ability to create & interpret complex data sets (e.g. application, account, CRA data etc.)
• Substantial experience within a fraud & financial crime function in a retail, payments or finance environment.
• A great understanding of fraud, AML, ABC & associated risk typologies
• A working knowledge of governing regulation
• Effective communicator with the ability to influence stakeholders at all levels and work cross-functionally across departments.
• Proven decision-making ability based on available information and sound judgement, with a focus on problem-solving and attention to detail.
• Highly PC literate and capable of using technology to enhance operational processes and fraud & financial crime strategies.
• Team-oriented with a flexible, self-motivated approach and a willingness to share knowledge to support team development.

As FGFS is within a regulated environment any offer is subject to satisfactory background checks including criminal record check, credit check, and employment references.

Along with your benefits package we also offer a wide range of perks for our colleagues:

Reward, Recognition and Opportunities
Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.

Frasers Festival – an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.

CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.

Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.

Employee Welfare
Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.

Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What’s next?
Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.