At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Supporting Ben Jackson, Managing Director EMEA
The Senior Executive Business Partner will provide dedicated business and operational support to Ben Jackson, Managing Director EMEA, who leads Klaviyo’s Commercial organisation across Europe. This role is a critical partner to EMEA leadership, enabling scale, execution, and operational excellence across a fast-growing, distributed region.
This is an opportunity for a highly organized, proactive, and strategic Executive Business Partner to work at the center of Klaviyo’s European growth. You’ll have direct exposure to regional strategy, senior stakeholders, and complex commercial initiatives, while playing a hands-on role in ensuring the smooth execution of priorities across the EMEA Commercial org.
Executive Business Partners at Klaviyo gain unique insight into the vision and execution of a hyper-growth technology company, while having real ownership and impact on how that vision comes to life.
How You Will Make a DifferenceA successful Senior Executive Business Partner will be a trusted thought partner, operational anchor, and execution driver for the Managing Director EMEA. You’ll deeply understand Ben’s priorities, the needs of the Commercial organisation, and the downstream impact of key initiatives.
In this role, you will:
- Own end-to-end calendar management for the Managing Director EMEA, partnering closely to prioritise time across customers, internal leadership, travel, and strategic initiatives
- Act as a strategic partner on executive-level project management, helping drive key EMEA Commercial initiatives forward
- Manage the operational cadence of the EMEA Commercial organisation, ensuring effective planning, meeting rhythms, follow-ups, and accountability throughout the year
- Serve as a second set of eyes on major initiatives, communications, and planning to ensure clarity, alignment, and effective cross-functional collaboration
- Attend leadership meetings as needed, capture action items, and follow up on deliverables to keep momentum moving
- Coordinate complex internal and external meetings including leadership forums, customer meetings, offsites, all-hands, and cross-functional sessions
- Proactively manage correspondence and meeting priorities, balancing customer needs, regional initiatives, fiscal calendars, and release cycles
- Partner effectively with senior leaders and stakeholders across Sales, Marketing, Product, Finance, People, and external partners
- Support agenda setting and content review for leadership and Commercial meetings
- Manage global travel arrangements and expense reporting for the Managing Director EMEA, including complex, multi-country schedules
- Take ownership of ad hoc projects such as drafting team communications, creating leadership presentations, managing budgets, and planning EMEA events and offsites
- Be flexible and responsive to changing priorities, supporting seamless scheduling across time zones
- Be present in the office at least three days per week in a hub location, with flexibility based on business needs
- Travel up to 20% as required to support EMEA office events, leadership offsites, and key moments for the Commercial organisation
- You have 6+ years of experience in an executive administrative or Executive Business Partner role, ideally supporting Sales, Go-To-Market, or Commercial organisations
- You have experience supporting senior leaders or C-level executives, ideally in a fast-paced, global environment
- You’re highly experienced in managing complex travel, expenses, and executive logistics, and may have experience holding a corporate card
- You’ve supported customer-facing activities and high-profile events, often acting as a project manager
- You’re fluent with tools such as Google Workspace, Slack, Zoom, and other modern collaboration platforms
- You’re discreet, intellectually curious, and operate with a high degree of confidentiality and judgement
- You anticipate needs before they arise and proactively gather the information required to execute effectively
- You bring a team-first mindset and are comfortable collaborating with senior stakeholders across functions
- You’re a self-starter who operates independently and thrives in ambiguity
- You actively seek feedback and are committed to continuous improvement
- You have excellent written and verbal communication skills, strong attention to detail, and the ability to influence without authority
#LI-Hybrid
Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Top Skills
Klaviyo London, England Office
5th Floor, 106 Fenchurch Street, London, United Kingdom, EC3M 5JD
.png)
