Client Platforms Engineer (Enterprise Tech)

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

About the Role

We’re looking for a Client Platform Engineer who is excited about building scalable platforms, leveraging modern management tools to secure and manage our global fleet of endpoints all whilst providing a delightful and frictionless user experience to join our globally dispersed team.

You will play a pivotal role in securing, enhancing, and maintaining our endpoint management infrastructure across various operating systems. Serving as a subject matter expert (SME) for our growing device fleet, you will partner closely with others in Enterprise Systems Engineering, Security and cross-functional partners to deliver secure, scalable, and resilient technology solutions.

What You’ll Be Doing

You will be responsible and accountable for the successful delivery of complex engineering projects that improve the security, reliability, compliance, and automation of the device fleet.

Key Responsibilities Include:

• Platform Management: Design, build, implement, and maintain scalable endpoint management platforms. Manage the platforms used to manage our global fleet of macOS, Windows, ChromeOS, and mobile endpoints.

• Security and Compliance: Implement and maintain security measures across all platforms to ensure compliance with organisational policies. Verify that client configurations maintain security compliance.

• Automation: Be a relentless advocate for automation, continuously seeking opportunities to eliminate manual work through tool building and process automation.

• Strategy and Support: Be an active participant in owning and evolving the strategic roadmap for our endpoint management platforms, including software packaging, patching, and device management. Provide advanced support and lead troubleshooting efforts for app device platforms.

• Collaboration: Actively partner with internal stakeholders (Security, Enterprise Systems Engineering, etc.) to fulfil their needs and provide technical expertise.

Required Skills and Experience

Specifying the technical skills, languages, and frameworks needed for the position is critical. We seek candidates who have the competence and mindset required for the role.

• Operating Systems: 3+ years experience managing macOS, Windows, and ChromeOS at scale, including deployment, configuration, and troubleshooting.

• Device Management (MDM): 3+ years experience with leading device management systems (e.g. Mosyle, Intune, FleetDM, Samsung Knox, Google Workspace, etc.) for a global fleet.

• Scripting and Programming: Proficiency in at least one modern programming language (e.g., Python, Golang, PowerShell, and/or Bash) for automation and tool building.

• Endpoint Management Tooling: Proven success and experience with open-source endpoint management tooling for application management and telemetry (e.g. Munki, Nudge, osquery, AutoPkg, etc.).

• Security: 3+ years experience with security tools, including EDR tools (like CrowdStrike, Cortex), vulnerability management, and patch management. Solid understanding and experience with Identity & Access Management systems with conditional access control.

Soft Skills: A self-starter with strong analytical and problem-solving capabilities, consistently demonstrating a user-first mindset and a commitment to creating exceptional user experiences. This includes effectively diagnosing complex technical issues and collaborating with diverse, global teams across multiple time zones to deliver solutions efficiently.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.