Senior Ecommerce Manager

What is a day in the life of a Senior Ecommerce Brand Manager?

• Drive revenue and profit growth for your portfolio of brands (~ 2-3 brands) in the EU across marketplaces through a data driven approach.
• Define and execute against a clear E2E plan to achieve targets via promotional planning, seasonal phasing, NPD launches, advertising campaigns, SEO/Content optimization, CX and operational improvements, etc.
• Proactively manage internal and external stakeholders to ensure that an efficient operation is delivered across the end-to-end value chain. (Close collaboration with Advertising, Operations, Finance, Merchandising, etc)
• Leading by example by getting into the detail and relentlessly seeking out opportunities to drive sales and remove defects.
• Own the budgeting process and forward-looking plan for your portfolio of brands to include, sales, profit margins, investments and work with internal digital marketing team to build and manage advertising budget to strategically grow brands across Europe on all marketplace platforms.
• Build trust and long-term relationships with your brand portfolio to deliver client satisfaction results in an NPS of 9+.
• Have a passion for continuous improvement by building and automating processes to scale the business at pace.

What will I need to thrive in this role?

• Min of 5 years' experience working within an ecommerce business.
• Wholesale buying, and/or ecommerce management experience on platform, e.g. Zalando, Ebay
• Analytical and able to make sense of data/complexity.
• Can influence externally and internally to achieve common goals.
• Independent, highly motivated, and focused on outcomes.
• Able to deal with ambiguity and to thrive in a fast-paced, start-up-type environment by pivoting priorities.
• A proactive nature, problem and innovative solver.
• Excellent time management and organisation skills to prioritise workloads effectively.
• 2:1 degree or above.
• Strong Microsoft Office skills with PowerPoint and Excel and ability to learn new tools.

Sounds great! What’s the company culture? We are looking for individuals who are:

• Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
• Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
• Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
• Team of Doers - Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

• Initial phone interview with Pattern's talent acquisition team
• Focus interview with the hiring manager
• Technical assessment with the hiring team
• Top grading and Reference collection
• Offer

How can I stand out as an applicant?

• Be prepared to talk about professional accomplishments with specific data to quantify examples
• Be ready to talk about how you can add value and be the best addition to the team
• Focus on mentioning how you would be partner-obsessed at Pattern
• Be prepared to talk about any side projects related to data and analytics