Senior Ecommerce Manager

Are you ready to rethink your routine? We’re looking for a Senior Ecommerce Manager to play a crucial role in our in-house Digital team. The successful candidate will be responsible for driving fast growth through the trading performance of our website in all countries (8 sites currently). Reporting to the Head of Ecommerce, you will be accountable for delivering best in class trading practices in driving conversion, content, site merchandising and  SEO across our global sites.  

Welcome to Trinny London!

Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.

We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

Our Values

We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow.

We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.

The Role 
Your daily to-dos might look like this:

• Own global weekly trading for direct digital business aligned to business goals, identifying and reacting to commercial opportunities and risks looking ahead
• Manage campaigns, promotions and content across sites with support from Content Coordinator, working cross-functionally to ensure entire journey and touch points considered
• Responsible for overseeing the timely launch of products and merchandising onsite, improving product discoverability and driving UPT
• Using data and tooling to identify opportunities to optimise user journeys, working closely with our BI, UX and Digital Product teams
• Lead SEO strategy and relationship with agency and execution of recommendations, reporting back to senior management on results  

These skills will help you go far in this role:

• You will be an experienced global ecommerce retailer
• Strategic mindset and commercial acumen
• Confident in identifying revenue driving tactics (beyond discounting) and making them happen
• Data driven and comfortable deriving insights and proposing actions, ability to independently analyse data while also working with Data teams
• A clear and engaging communicator, who cultivates great relationships with commercial, marketing and tech to drive the customer experience and business performance

We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge.

Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:

• Flexible working with core working hours
• Hybrid working, 3 days in our amazing office, which is fully stocked with snacks and drinks
• 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays)
• Welcome to Trinny London Starter Stack and swag
• Company discount for yourself, your friends, and family
• Vitality health scheme, EAP and Medicash (including dental, optical & audiological care)
• An annual personal training and development budget
• Enhanced family friendly packages 
• Pension scheme
• Cycle to work scheme
• T-Parties = many office socials as well as summer and festive celebrations!
• Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)

Equal Opportunities

We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.

We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.