Senior Document Controller

Location: Durham/Glasgow - we are flexible with location and other areas and working arrangements will be considered.
Contract Type: Permanent
Salary: Competitive, depending on experience
Working Hours: Full Time

Benefits

Enjoy a competitive benefits package, including annual leave, a company pension scheme, life assurance, wellbeing support, flexible benefits and ongoing training and development opportunities.

The Role

At Avove, we're looking for a Senior Document Controller to join our Design team supporting the Northumbrian Water design portfolio.

This role has primary responsibility for document control and information management across live projects, ensuring technical drawings, reports, specifications, models and associated records are accurately managed, controlled and distributed. Working within the Design job family, you'll act as the key point of control for project information, maintaining compliance with Avove, Northumbrian Water and industry information-management requirements.

You'll play a vital role in supporting project teams, managing information through Autodesk Construction Cloud (ACC), Forma, SharePoint and other approved client systems, while helping to drive consistency, quality and efficiency across the framework.

What You'll Be Doing

As a Document Controller, you will:

• Own and administer document control activities across the Northumbrian Water design team and live project portfolio.
• Maintain project information within ACC, Forma, SharePoint and other approved systems, ensuring correct folder structures, permissions, metadata and workflow controls are applied.
• Register, quality-check, track, distribute, transmit, archive and retrieve technical documentation including drawings, reports, specifications, calculations and models.
• Apply project and client requirements relating to document numbering, naming, classification, status, revision control and retention.
• Maintain document registers, deliverable schedules and client Document Requirements Lists (DRLs), highlighting overdue, incomplete or non-compliant information.
• Coordinate review, approval and issue processes with engineers, designers, project managers, site teams and client document control teams.
• Ensure only current and approved information is available for use, with superseded information appropriately archived.
• Manage transmittals, submissions and records of issue, maintaining clear evidence of review, approval and client feedback.
• Monitor workflow queues, shared inboxes and client systems, ensuring actions are followed up and information reaches the correct stakeholders.
• Plan document control activities around project programmes and submission dates, escalating risks where necessary.
• Deliver practical guidance and training to support consistent application of document control procedures.
• Support internal and client audits through the provision of accurate, traceable information records.
• Identify opportunities to improve information-management processes, workflows and compliance.
• Protect confidential, personal and commercially sensitive information in line with company and client requirements

Additional Responsibilities

• Support the design team with information management and design coordination activities where appropriate.
• Promote the consistent use of CAD, BIM and Common Data Environment (CDE) requirements.
• Review design outputs for presentation and administrative compliance before formal issue.
• Support and, where appropriate, supervise Technicians and Trainee Technicians undertaking information-management tasks.
• Collaborate across design disciplines to support efficient project delivery.
• Maintain compliance with Quality Management Systems and health, safety and environmental requirements.

About You

We're looking for a highly organised and detail-focused professional who can manage multiple priorities while maintaining accuracy, consistency and control across project information.

Knowledge & Skills

• Strong knowledge of document control and information-management processes.
• Good understanding of document registers, revision and version control, workflows, transmittals, metadata and records retention.
• Practical knowledge of electronic document management systems and common data environments.
• Working understanding of ISO 9001 document and records control principles.
• Strong organisational and time-management skills.
• Excellent attention to detail and ability to maintain accurate audit trails.
• Effective communication skills with the confidence to challenge non-compliant submissions constructively.
• Competent user of Microsoft 365, particularly Outlook, Teams, Word and Excel.

Experience

• Experience in document control or technical information management within engineering, construction, utilities or infrastructure environments.
• Experience controlling technical drawings, reports, specifications, calculations and models throughout review, approval, issue and archiving processes.
• Experience using SharePoint and electronic document management systems.
• Experience working to multiple deadlines while maintaining accuracy and compliance.

Desirable Experience

• Experience using Autodesk Construction Cloud (ACC), Forma or similar Common Data Environment platforms.
• Experience working with Northumbrian Water, other UK water companies, or multidisciplinary water and wastewater projects.
• Understanding of CAD, BIM and ISO 19650 information-management principles.
• Experience supporting audits and improving document control processes.
• Experience coaching, training or supervising colleagues within document control environments

Candidates whose experience does not fully match these criteria but who have strong, relevant transferable skills are encouraged to apply.

What's In It For You?

• Competitive salary tailored to your skills and experience.
• 24 days annual leave plus bank holidays.
• Company pension scheme.
• Life assurance.
• Family-friendly policies and flexible benefits.
• Financial wellbeing support.
• Employee Assistance Programme.
• Paid volunteering days.
• Charity matched giving scheme.
• Recognition for professional qualifications.
• Ongoing training and continuous development to support your career progression.

Right to Work

This role is not eligible for sponsorship under the Skilled Worker Visa process. Applicants must therefore have, and maintain, an alternative right to work in the UK for the duration of employment.

Why Join Avove?

At Avove, we're proud to create an environment where people can build meaningful careers, develop their skills and feel supported to reach their full potential. We invest in training and development, provide opportunities to grow, and are committed to a workplace where safety, wellbeing and collaboration are at the heart of everything we do.

With a strong focus on supporting our people and their families through a broad range of benefits, Avove is a place where you can feel valued, make a real impact and take the next step in your career with confidence.

About Avove

Avove is a leading infrastructure services provider, delivering critical utility and energy solutions across the UK. With a strong focus on safety, sustainability and innovation, we specialise in the design, maintenance and renewal of essential infrastructure for water, energy and telecoms networks.

Our people are at the heart of everything we do, and we are committed to long-term investment in training, development and modern equipment to support our teams in delivering high-quality, reliable services for our clients and communities.

Equality, Diversity & Inclusion

At the heart of what we do is a commitment to equity, diversity and inclusion. We celebrate what makes each of us unique and are building a workplace where everyone feels safe, valued and empowered to be their authentic selves.

Our employee networks and Communities of Practice help champion inclusion and belonging, ensuring every colleague's voice is heard and valued.

If you require any reasonable adjustments or support during the application or interview process, please let us know and we'll be happy to discuss how we can support you.