Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Title: Senior Director of Product Management
Location: This role is open to considering candidates in approved locations in the United States and Europe.
As the Senior Director of Product Management for the PlayStation Studios Live Service team, you’ll play a key role on the Live Services Leadership Team. You’ll lead a talented group of Product Managers and Competitive Intelligence partners across our console, PC, and mobile titles. Together, you’ll help our live service games deliver great experiences for players and lasting results for the business.
You will report to the VP of Insights for PlayStation Studios.
RESPONSIBILITIES
Strategic Leadership & Performance
- Drive measurable improvements in player retention, monetization, and portfolio health through clear goals and actionable insights.
- Identify opportunities to improve product performance, influence key partners, and lead initiatives from concept to results.
- Define success metrics and reporting for game health, using data to shape clear, actionable product strategies.
- Help shape how PlayStation Studios publishes and grows live games, developing playbooks and benchmarks that scale across titles.
- Communicate insights in a simple, compelling way, helping teams understand game performance and where we can improve.
- Stay up to date on industry trends and innovation, keeping PlayStation connected to new ideas, innovation, and emerging best practices.
Team Leadership & Collaboration
- Lead and mentor a central Product Management team that partners with studios to strengthen player engagement, retention, and monetization across our live service portfolio.
- Lead the PlayStation Studios Mobile team, refining and evolving a portfolio of titles in partnership with central and studio teams.
- Build a culture of shared learning and experimentation within the PlayStation Studios Live Service team.
- Strengthen the relationships & operating model between User Research, PM, and Analytics
- Advocate for studio Product Management needs across the wider PlayStation organization.
Studio Partnership & Game Performance
- Partner with studio leadership & Product Management teams to drive strong business performance in their games.
- Consult with studios on product roadmaps to help build games that keep players engaged and invested while driving sustainable, long‑term business results.
- Work closely with marketing and sales to develop and evolve strategies that meet product performance goals and improve how we publish our games.
- Partner with digital marketing and CRM teams to identify opportunities that boost in-game and out-of-game engagement.
Portfolio & Process Development
- Develop a clear picture of portfolio health across all live service titles, using consistent models and reporting to guide decisions and priorities.
- Partner with key functions across PlayStation, including publishing, platform, analytics, and finance, to align on goals and investment priorities for the live service portfolio.
- Build best practices and scalable processes that help teams across PlayStation Studios deliver engaging, healthy, and successful live service experiences.
REQUIRED SKILLS
Leadership & Management
- Proven leadership and track record in product management or business performance in the games industry
- Seasoned people leader with the ability to manage, mentor, lead, and inspire a highly skilled team
- Ability to lead complex operational and strategic change initiatives
Strategy & Business Acumen
- Strong business acumen with the ability to use data and insight to shape strategy and drive smart decisions
- Expertise in understanding and managing the player lifecycle — from acquisition and onboarding to long‑term engagement and monetization
- Deep understanding of industry trends, the competitive landscape, and how to turn a big-picture vision into practical plans
Analytics & Insight
- Skilled at interpreting data & research and turning insights into clear, data-informed strategies
- Good understanding of statistics and strong quantitative skills
Collaboration & Communication
- Strong communication and collaboration skills to partner with multiple teams, including marketing, game development, and leadership
- Comfortable influencing and aligning cross-functional partners to drive shared goals
Industry Passion
- Passion for live service games, with a strong understanding of what engages and retains players
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
PlayStation London, England Office
PlayStation, 10 Great Marlborough Street, London, United Kingdom, W1F 7LP
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