Senior Director ERP Quality Cluster Lead

Job purpose:

The Cluster Lead is accountable for the delivery and deployment of the quality workstream across the Global Supply Chain network (Medicines and Vaccines). The role will work closely with other process cluster leads, functional leads, BI/SI partner and business units to ensure successful implementation of the target state processes and that business benefits are unlocked. The role will encompass all GSC geographic locations and will work in a highly matrixed team.

Key responsibilities:

• Leads a team of Global Process Owners (GPO) and Subject Matter Experts (SME) to deliver a set of harmonised processes for GSC quality function within the S/4 HANA template across Medicines and Vaccines.

• Adherence to the global S/4 HANA template ensuring an adopt not adapt approach is taken to process design to ensure successful transition from SAP ECC.

• Accountable for ensuring the business requirements for GSC Quality are delivered and collaborating with the functional teams to ensure that these are translated into the template build and any design issues are resolved.

• Communicate/escalate and ultimately resolve compliance and quality issues through proper governance forums.

• Effective engagement and management of key stakeholders within GSC through each phase of the programme to ensure alignment and smooth transition to new ways of working.

• Accountable for the timely delivery of satellite projects as pre-requisites to the global template deployment.

• Ensure E2E alignment across ERP programme and with other systems supporting the process e.g. laboratory execution systems (LES), eQMS, etc., and work with other cluster leads to identify, problem solve and develop solutions to mitigate risks / issues.

• Work closely with all the sites across the GSC network to ensure adherence to the global processes, that they are deployed successfully, and local variation is minimised.

• Deliver the process SOPs and other related documentation to the required standards defined by the programme.

• Support development of education and training materials and deployment methodology

• Flag, review, and resolve key business risks, issues and inter-dependencies working closely with the GSC Programme and Integration Leads.

• Ensure programme benefits are delivered through implementation of the Quality processes.

Basic Qualifications:

• Bachelor’s degree in technology or business

• Significant experience in managing large complex transformation projects

• In-depth knowledge of Global Supply Chain Quality processes and operating model within GSK

• Proven leadership ability, including the skill to articulate ideas to business and gain change buy-in

• Strong examples of coaching, facilitating and guiding others – directing, leading and mentoring others

• Inspiring business leader with deep understanding of GSK’s operations and ways of working

• Organised and structured thinker with attention to detail

• Strong problem-solving, analytical and decision-making skills

• Strong communication and interpersonal skills in both business and technical contexts

• People and influencing skills

• Strong stakeholder management, and ability to drive alignment across functions/domains

• Self-directive, high performer capable of propagating ideas through the organisation

• Able to deal with ambiguity in the formation phases of the project

#LI-GSK*

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

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