Senior Digital Product Manager

Senior Digital Product Manager

Bupa Place, Salford Quays M50 3SP or Angel Court, London EC2R 7HJ - flexible, hybrid

Permanent

Full Time 37.5 hours per week

Salary £74,000 - £92,500 depending on experience

We consider all types of flexibility wherever possible, including locations, hours and working patterns.

We make health happen

The healthcare market is facing unprecedented challenges. From long NHS waiting lists to the increasing demand for accessible and personalised care, people are seeking faster, more effective ways to manage their health.

At Bupa, we’re uniquely positioned to address these challenges. With our trusted clinical expertise, cutting-edge technology, and strong household brand name, we’re reimagining healthcare to provide the best in reactive and preventative care. Through innovations like the Blua digital health portfolio and the My Bupa app, we aim to make healthcare seamless, accessible, and tailored to individual needs.

Already trusted by millions, My Bupa’s goal is to become much more than an app — we aim to create a platform designed to empower people to take control of their health needs, holistically. Whether it’s enabling users to book virtual GP appointments, access wellness programmes, or benefit from advanced capabilities like genomic sequencing, we’re creating solutions that redefine how healthcare is delivered and accessed.

You’ll play a pivotal role in this transformation, helping us tackle the industry’s biggest challenges and deliver life-changing solutions for individuals and families.

We’re looking for a Senior Product Manager who thrives on autonomy and is ready to take full ownership of their domain within the Blua digital health portfolio. As the driving force behind your squad, you’ll have the independence to shape your strategy, make key decisions, and deliver impactful solutions, while collaborating with passionate and talented colleagues.

You’ll possess a strong product management background, particularly in healthcare, as we look to build out the next generation in digital health.

You’ll help us address pressing healthcare challenges while building a world-class digital experience.

The role

You’ll play a critical leading role in the digital teams, establishing and maintaining a clear vision and strategy for a digital product area, ensuring alignment with both user needs and business objectives.

You’ll manage the entire product lifecycle from concept to launch through leadership and management of multiple digital product squads to deliver technical solutions and superior digital customer journeys.

Collaborating and communicating effectively with business and cross-functional digital teams, you’ll ensure alignment on product goals, priorities and delivery, leveraging data-driven analytics and behavioural insights to fastidiously understand the customer journey to make informed decisions on the future product requirements and improvements.

How you’ll help us make health happen

• You’ll take ownership of the vision, strategy and roadmap of your product area
• Manage the entire product lifecycle from concept to launch:
• Product Discovery, with strong expertise in creating and managing product discovery processes, including ideation, prototyping, and validation techniques and A/B tests to identify and prioritise product opportunities.
• Conduct user research through qualitative and quantitative methods and translate these insights into actionable product features and improvements.
• Work closely with Heads of Digital Product and key stakeholders to proactively manage dependencies across squads, ensuring we have actively mitigated risk
• Leverage data and insights.
• Foster a culture of continuous improvement and innovation within the team, encouraging the exploration of new ideas and approaches to enhance the product.
• Demonstrate a deep understanding of industry trends and apply this knowledge strategically to inform and guide the development of products within the team.
• Mentor and develop team members, fostering a culture of growth and learning across squads.

You

• Extensive product management experience, with demonstrated ability to lead multiple digital teams from concept through the product discovery process and delivery, validating and iterating the concept along the way
• Deep understanding of product lifecycle management and proficiency in product management tools (Jira / Azure Dev Ops, Confluence, Miro, Figma, Amplitude)
• Proven stakeholder management experience and strong communicator, able to articulate and drive the vision and strategy for their product area
• Strong strategic thinker, able to shape the product vision and strategy for a product
• Extensive experience in measuring and optimising customer journeys through data insights to enhance product performance and user satisfaction

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

You’ll receive the following benefits and more:

• 25 days holiday + bank hols, increasing through length of service, with option to buy or sell.
• 10% Management Bonus based on personal and company performance
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.