The Senior Digital Consultant will lead research activities, manage end-to-end testing methods, collaborate with cross-functional teams, and translate data into strategic insights. The role involves mentoring colleagues, facilitating workshops, and ensuring user research informs design decisions.
Senior Digital Consultant
The Role…
Working in an agile, global team, you will lead research activities, working closely with stakeholders, designers, engineers, data scientists and product managers. Your communication and collaboration excellence will be essential to uncovering and defining the insights to drive design decisions that best meets the needs of our users
You will do…
- Take ownership for the management and implementation of end to end research and testing methods (discussion guides, interviews, surveys, observation) to uncover user needs and behaviours.
- Collaborate with product, design, and business teams to identify research opportunities and prioritise activities that align with business goals.
- Lead and facilitate workshops and testing sessions to gather insights and help drive design decisions
- Translate complex data into strategic insights and clear concise recommendations, including reports, presentations, and workshops, to communicate research insights effectively to team members and stakeholders, (internal and external)
- Collaborate with designers to integrate research into design decisions and testing sessions, helping to generate a wide range of ideas for improving the user experience
- Work across our internal teams to ensure we are sharing the findings and insights to steer decision making.
- Articulate the value and benefits of user research, mentoring product and design colleagues on best practices for embedding research into product development.
- Stay informed about industry trends, tools, and methodologies to continuously improve the impact of user research.
- Maintain all required skills and complete necessary training and act in line with our values and Code of Business
What you need…
- 5+ years experience as a mixed-method researcher, with a strong emphasis on qualitative research
- Agency/Consultancy and in house experience
- Experience in complex, data heavy B2B SaaS solutions
- Experience in conducting user research for advanced data analytics platforms
- Previous experience within Retail technology
- Experience in synthesising research using Dovetail
- Excellent stakeholder management, with the ability to influence and align cross-functional teams.
- Skills at prioritising and delivering research in ambiguous, dynamic environments.
- Basic UX design knowledge, advantage if you have experience in Object Orientated UX
- Experience in collaboration and Communication tools (Slack, Miro, Figjam, Dovetail, Askable, Jira, Microsoft Office)
Elixirr London, England Office
100 Cheapside, London, United Kingdom, EC2V 6DT
Similar Jobs
AdTech • Marketing Tech
As a Senior Digital Analytics Consultant, you will implement data-driven marketing strategies, oversee web analytics projects, ensure client satisfaction, and manage cross-functional teams to optimize client outcomes across various industries.
Top Skills:
Google Analytics
Professional Services
As a Senior/Principal Consultant in Digital at AtkinsRéalis, you will apply advanced digital technologies to optimize business operations and enhance productivity. Your role involves working closely with clients, solving complex challenges, and implementing innovative solutions, focusing on AI integration and project management expertise.
Top Skills:
AzureSQL
Healthtech
As a Senior Digital Project Consultant, you will manage the people technology project portfolio, enhance digital experiences, consult on project requests, use best project management practices, collaborate with third-party partners, and report to executive committees, all while contributing to the People Technology and Digital team.
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
