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The Senior Design Researcher will conduct complex mixed-methods research to support product innovation, collaboration with teams, and manage multiple research initiatives in Doha.
At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies, behaviors, and daily lives.
WHOOP is hiring a Senior Design Researcher at WHOOP Labs Doha to conduct research that supports WHOOP’s product innovation efforts. The Doha lab will partner with the WHOOP Labs Boston team to conduct mixed-methods research to support user experience, industrial design, and consumer research studies. To serve the company’s diverse testing and validation needs, WHOOP Labs completes tens of thousands of data collections a year and creates best in class experience for our participants. WHOOP Labs Doha will set the bar for product innovation research in the GCC, providing a best-in-class participant experience and contributing to advancing WHOOP technology.
We’re looking for a collaborative Senior Design Researcher with experience working across teams and geographies to deliver thoughtful, high-quality research insights. You’re excited to engage directly with our members, work independently, and are comfortable advocating for design research best practices. This position is in-person in Doha, Qatar with potential travel to Boston, MA 1-2 times per year.
This role is based in the Doha, Qatar. We will only consider candidates who currently live in Doha, Qatar.
RESPONSIBILITIES:
- Localize and execute complex research initiatives as part of multi-site data collection efforts to gather global design and product feedback.
- Collaborate closely with the WHOOP Labs Boston team to plan, execute, and analyze global design studies.
- Support localization of protocols for execution in Doha including any required changes to activities, session structure, or sample in collaboration with cross-site partners.
- Own research initiatives to support region-specific questions and remote global studies as a design research expert.
- Develop and maintain clear research plans, workflows, and deliverables, adapting to evolving priorities and constraints.
- Coordinate and own research timelines and dependencies using project management tools to ensure visibility and on-time delivery.
- Collaborate closely with other members of the WHOOP Labs Doha team such as Recruitment, Lab Management, and other Researchers to ensure successful end-to-end study delivery.
- Deliver best-in-class customer service to WHOOP Labs Doha visitors.
- Communicate research updates and findings clearly, translating complex insights into recommendations that inform decision-making.
- Support quantitative research requests from adjacent stakeholders that focus on understanding user behavior at scale, as needed.
QUALIFICATIONS:
- Bachelor’s degree or professional experience in a relevant field such as user experience research, human factors, psychology, or a related discipline.
- 3-5 years of experience conducting research in product, design, marketing, or similar environments.
- Experience applying mixed-methods research relevant to software product development and data collections related to hardware.
- Strong project and program management skills, with comfort using tools such as Jira or similar planning frameworks.
- Ability to manage multiple research initiatives at a time and operate effectively in ambiguous, fast-paced environments.
- Excitement to work in a high-energy, fast-paced startup environment.
- Open to working a flexible schedule, including evenings at least 2 days per week.
- Fluency in verbal and written English, WHOOP’s working language.
- Comfort communicating with Doha locals in English and Arabic.
Top Skills
JIRA
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