Senior Delegated Claims Authority Analyst

Come and work with our Delegated Authority Management team here at Markel !
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs.
Join us and play your part in something special!

The opportunity:

We have an exciting opportunity for a Senior Delegated Claims Authority Analyst to join the Markel team in our London office. The Governance & Delegated team at Markel International are responsible for the 1st controls of our International Delegated Authority in respect of underwriting across all divisions and delegated claims covering our Wholesale, State National Global, Global Re and Global Specialty Divisions. In addition we provide assurance from a Product and Underwriting Governance perspective for Wholesale and State National Global divisions.

What you’ll be doing:

• Undertake pre-approval and due diligence reviews and referrals as assigned on our Delegated Claims providers and cover holders with claims handling authority ensuring contract documentation is accurate and complies with internal standards and regulatory requirements

• Ensure any post-bind activities are undertaken efficiently and effectively

• Align and work closely with other members of the Due Diligence team to ensure that delegated authority due diligence covering delegated underwriting and claims is unified, undertaking underwriting cover holder on-boarding activities where directed

• Support the Delegated Authority Manager and where directed take ownership with maintaining delegated claims authority relationships from a due diligence perspective across the Wholesale/Global Re/State National Global & Global Specialty  divisions including Lloyd’s in a professional, timely and fair manner

• Contribute to the delivery of excellent customer service to both our internal and external customers

• Ensure that regular (at least quarterly) Partnership calls are scheduled with our Delegated Claims providers and attended with our Claims Managers, with outcomes reported to quarterly committees.

• Provide data for reporting on the DCA population at regular intervals under the direction and in support of the Delegated Authority Manager

• Ensure our delegated claims due diligence practices are in adherence to the appropriate internal claims manuals and processes. Feed into any reviews of policies and procedures as directed

• Ensure that Markel International complies with all applicable regulatory requirements

• Ensure that delegated claims bordereaux meets minimum requirements and work closely with the Delegated Data team to issues arising from bordereaux are managed in a timely manner

• Work with the central operational audit team to ensure that Cover holders with claims handling and our Delegated Claims Administrators are audited effectively and all reports and recommendations are shared with the team for review/action

• Day to day management of claims loss funds, working closely and collaboratively with Claims Operations and the wider claims team

• Keep abreast of regulatory developments from a delegated due diligence perspective and ensure they are implemented effectively under the guidance of the OCUO and compliance

• Work with the Delegated Authority Manager to ensure that delegated claims standards and/or attestations as appropriate are completed.

• Provide insight and support to the cover holder audit team to ensure full cycle reviews of delegated authority (both underwriting and claims) business is effective

• Act as the Delegated Authority claims representative at the Delegated Oversight Groups

Our must haves:

• Previous experience of working in a Delegated Claims Authority role is essential

• Good understanding of Lloyd’s and delegated claims authority requirements

• Good understanding of Lloyd’s systems such as DCOM and Secure Share is essential

• Good and effective communicator – open, honest, and respectful

• High level of accuracy and attention to detail

• Willingness to take responsibility and accountability in a collaborative manner

• Ability to deliver work on time to a set deadlines

• Good understanding of Microsoft Office, Word and Excel

• Effective stakeholder management skills

Who we are:

Markel Corporation (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s in it for you:

• A great starting salary plus annual bonus & strong benefits package…

• 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave

• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer

• There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [email protected] or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.

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