Senior Conversion Rate Optimisation Specialist

Company Description

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to the Experience Optimisation Director, you will create impact within our Experience Optimisation Team, which focuses on improving online experiences, increasing conversion rates, and conducting A/B tests and user behaviour analysis. While our Experience Optimisation team operates globally, this role presents a unique opportunity to establish and grow our local capabilities in the UK while also working on global clients and initiatives.

You'll lead new testing plans, conduct quantitative and qualitative research in websites and apps, and provide applicable insights to improve clients' performance. At Jellyfish, we are committed to promoting professional growth, with potential career paths in leadership.

Your primary responsibilities will include:

• Develop and implement CRO strategies to enhance conversion rates.
• Conduct qualitative and quantitative website and app research, and turn data into relevant insights.
• Use GA4, Tealium or Adobe Analytics to measure performance.
• Design, implement and analyse A/B tests.
• Troubleshoot testing issues and ensure the accuracy of implementation.
• Present insights to clients in weekly meetings and reports.

Qualifications

• Over 3 years of experience conducting large-scale qualitative and quantitative research in websites and apps for Conversion Rate Optimisation within a digital marketing environment.
• Experience explaining data-driven solutions and communicating them to non-technical partners.
• Proficiency with analytics tools such as GA4, Tealium or Adobe Analytics.
• Hands-on experience with A/B testing platforms and heat mapping tools.
• You love getting to know your clients, developing long-lasting relationships and adding value to their business.
• When faced with a problem, you collaborate with the appropriate people to evaluate different options and find practical solutions.

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll be eligible to join our discretionary annual bonus scheme.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

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