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dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
We're looking for a Senior Internal Communications Executive who expects more from their career. It's an opportunity to join our Communications and Change team and work with a diverse and talented group of people. All with in a market-leading business which creates new opportunities and value for the largest global retailers.
Joining our team, you’ll work with world class and passionate people to help connect our employees with our purpose, strategy and progress, ensuring their voices are heard and that each person is supported and included.
What you’ll be working on
- Develop, produce and maintain communications materials which capture key strategic messages and ensure effective and consistent cascades of these messages.
- Communications business partner guidance and support of a few executive team members to help them meet their own team goals and to guide them to the best outcomes against dh strategic goals.
- Work with and advise senior leaders for key events and comms for maximum impact. Guide senior leaders and managers on the best way to communicate to achieve their goals.
- Write, edit and deliver innovative and consistent information and content delivering the right messages to internal teams using best practice techniques. This will include articles, presentations and other relevant marketing materials such as videos and infographics, allowing you to flex your creativity and to insire others.
- Lead or support the planning and execution of communications for major business change programmes and projects as required.
- Keep employees informed of important news and information within and outside of dunnhumby in a timely manner.
- Assess, plan and deliver communications initiatives for major programmes of work within dh. Key in 2025 are improvements to our channel and measurement capabilities and a brand refresh.
- Work together with the comms team to plan and produce high profile engagement comms and events, e.g. All Company calls, leadership calls and internal events.
- Drive and champion global communications and brand consistency for dunnhumby.
- Maintain all required skills & complete necessary training and act in line with our values and Code of Business
What we are looking for
- Strong writing skills and proven comms experience of delivering communications across multiple domains and varying levels of maturity
- Good knowledge of communications principles, methodologies and tools, with the ability to adapt the implementation to the situation
- Experience working with senior stakeholders to support strategic communications and with a view to outcomes.
- Good knowledge and experience of project management.
- Ability to support business leaders to identify their communications needs and help deliver end to end communications programmes to enable this change.
- Work with multiple stakeholder groups and regions across dunnhumby to understand impacts to employees and end-users of a change and communications programme. Help them plan and deliver their change and communications accordingly.
- Excellent communication and interpersonal skills, building effective relationships and working collaboratively with stakeholders.
- Ability to manage resistance and adopting various strategies to do so.
- A strong ‘can-do’ attitude and willingness to ‘get hands dirty’ i.e. help the team out with tasks outside of role if needed.
- Support embedding a “change-ready” culture through the development, maintenance and consistent application of best practice change and communications methodologies.
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact [email protected] to discuss how we can meet your needs.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
dunnhumby London, England Office
184 Shepherds Bush Road, Brook Green, London, United Kingdom, W6 7NL
