Senior Commercial Product Manager

In this position you will....

As a Senior Commercial Product Manager, you will play a critical role in analyzing market landscapes, identifying opportunities, and delivering innovative general insurance, with a strong focus on device and consumer electronics protection insurance products and services, that cater to evolving customer needs for European and African markets. You will work cross-functionally with underwriting, pricing, sales, digital product, and engineering teams to ensure product viability, desirability, and successful launches from end to end.

 You will be responsible for…

• Conducting comprehensive market research on broader general insurance and device protection and consumer electronics insurance trends across Europe and Africa, including customer needs, market trends, regulatory environment, competitor landscape.
• Defining general insurance & device protection and consumer electronics protection product features and coverage on the above insights to support business growth activities with prospective clients as well as existing partners
• Leading the enhancement of existing protection insurance products to optimize customer value and business performance.
• Working closely with underwriting and pricing teams to ensure product viability and profitability while maintaining competitive positioning. Partner with sales teams to understand customer and partner requirements, ensuring product-market fit.
• Collaborating with project management, digital product and engineering teams to oversee the development, testing, and launch of new protection programs.

 For you to be successful…

We expect you to be able to demonstrate the following key competencies 

Customer Focus:

• Actively seeks to understand customer feedback and needs and uses this in decision making and solutioning
• Responds quickly and effectively to new customer ideas and request.

Collaborative

• Develops collaborative and dynamic working relationships to achieve the best possible outcomes
• Resolves disputes using a range of tactics to prioritize positive outcomes

Communication

• Keeps relevant people accurately informed and up-to-date of both positive and potentially negative information
• Concise in communicating and references relevant information tailored to the audience to support points

Adaptable

• Looks to understand bigger picture rationale for changes and adapts in a flexible and nimble manner
• Flexible in successfully juggling multiple requirements, ambiguity and competing demands. Perseveres in challenging circumstances.

Literacy – Digi, Tech & Data

• Proficient and competent in navigating and using digital, data and technology tools and software applications relevant to role including performing basic trouble shooting strategies
• Understands and can explain the core technology and digital platforms, applications and tools used, and offered, by bolttech (e.g.AI, API, RPA,). Able to explain how these provide competitive advantage

 You will require the following qualifications and skills                                                                                                               

• At least 6-8 years experience with general insurance, in particular device protection, consumer electronics insurance, and insurtech trends.
• Ability to synthesize data, conduct market analysis, and make data-driven product recommendations.
• Experience in balancing product desirability, viability, and feasibility to achieve business objectives.
• Track record of launching and optimizing innovative products in competitive markets.
• Experience working with digital product and/or engineering teams, understanding technology trends and digital transformation in insurance.
• Fluency in English