Lead end-to-end onboarding for institutional and high-value corporate clients, perform complex KYC/KYB and EDD across jurisdictions, verify ownership and source-of-funds to meet FCA/MiFID/AMLD requirements, manage escalations with Compliance, mentor junior staff, coordinate handoffs with sales and customer teams, maintain secure KYC records, and support onboarding process improvements and technology integrations.
- Lead the end‑to‑end onboarding process for corporate, institutional, and high‑value clients across global jurisdictions.
- Conduct and review KYC/KYB on complex structures, including multi-layered corporate entities, funds, trusts, foundations and charities.
- Assess and verify ownership, control, and source‑of‑funds information in line with regulatory requirements (FCA, MiFID, AMLD, and relevant global frameworks).
- Ensure a smooth, timely, and positive onboarding experience while maintaining a high standard of compliance.
- Work with the Compliance team to flag high-risk clients and manage escalations or complex cases.
- Mentor and provide guidance to junior client onboarding team members, ensuring they are well-equipped to handle their responsibilities and succeed in their roles.
- Work closely with sales, partner success, and customer success teams to ensure smooth handoffs and alignment across departments.
- Ensure all KYC records are securely stored and accessible for audit and reporting purposes.
- Assist clients in submitting the correct documentation, ensuring that all required paperwork is collected and submitted in a timely manner.
- Participate in projects aimed at optimizing client onboarding practices and integrating technology solutions.
Requirements
- 2+ years of experience in institutional client onboarding, KYC/AML compliance in a regulated financial services industry.
- Proven expertise in conducting KYC/EDD on corporate clients across multiple jurisdictions.
- Deep knowledge of KYC, AML, and financial crime regulations and strong understanding of complex entity types and ownership structures.
- Excellent communication skills and confidence in managing senior stakeholders and demanding institutional clients.
Skills:
- Strong analytical skills and attention to detail, with the ability to assess risk and perform due diligence effectively.
- Excellent communication skills and confidence in managing senior stakeholders and demanding institutional clients.
- Ability to manage multiple clients and priorities simultaneously, ensuring all deadlines and compliance standards are met.
- Strong problem-solving skills, with the ability to navigate complex KYC cases and escalate appropriately.
- Experience with KYC/AML platforms (e.g., Trulioo, Comply Advantage) and CRM systems (e.g., Salesforce, Dynamic Works).
Education:
- A bachelor’s degree in finance, business, or a related field. Advanced certifications in compliance (e.g., ICA, CAMS, CFE) are a plus.
Benefits
(Pro rated)
- 25 days of holiday
- Pension contribution
- Private medical, dental, and vision coverage
- Life assurance
- Critical illness cover
- Wellness contribution program with access to ClassPass
- Plumm Platform
- Five volunteering days
- Give as You Earn initiative
- Learning and development programs
- Electric Vehicle Scheme
- Cycle to Work Scheme
- Season Ticket Loan
LMAX Group London, England Office
London, United Kingdom
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