Bulletproof NYC Logo

Bulletproof NYC

Senior Client Manager (6 month FTC) - LDN

Reposted 19 Days Ago
Be an Early Applicant
Hybrid
London, Greater London, England, GBR
Senior level
Hybrid
London, Greater London, England, GBR
Senior level
Senior Client Manager responsible for managing client relationships and leading the day-to-day delivery of branding and design projects. Duties include organizing meetings, presenting briefs and proposals, overseeing workflows, timelines, budgets, billings, forecasting, purchase orders, and client documentation. The role also contributes strategically to pitches, audits, briefs, and business development while ensuring projects meet quality and schedule expectations.
The summary above was generated by AI

Ready to make your mark?

We're on the hunt for a seriously talented Senior Client Manager to join our London studio for a 6 month contract.

  • Have you cut your teeth at the world’s best agencies?
  • Got exceptional FMCG experience working with the global heavyweights?
  • Ready to take things up a notch?

If this sounds like your next move, let’s talk.

ABOUT US:

• 400+ strong global brand agency

• 100% independent

• 28 years young

• 8 studios around the world

Offering unrivalled creativity at global scale, Bulletproof is the world’s largest independent brand agency. Across eight studios, 400 liked-minded individuals create desire through disruption, delivering Growth, Standout and Fandom for our clients. Truly independent, we pride ourselves on shunning convention and getting sh*t done; above all, we march to the beat of our own drum. 

As a business, we blur the lines between insight, innovation, strategy, design, digital, and environmental; all the while bringing our clients the very best of the best. 

At Bulletproof we have three core beliefs:

WE BELIEVE GREAT IDEAS CHANGE THE WORLD

We believe in the power of creativity to influence human behaviour, affect change and pierce conventions.

WE BELIEVE PEOPLE MAKE THE DIFFERENCE

We celebrate human connectivity and culture, and believe diversity delivers richer, deeper thinking with an infectious energy.

WE BELIEVE NAÏVEity breeds brilliance

We believe remaining relentlessly curious and open to new possibilities leads to purer, more interesting and uncharted creative solutions. 

ABOUT YOU:

As a Senior Client Manager, you will work as part of the client services team and be responsible for the successful day-to-day running of projects while building strong relationships with clients and team members alike.

ABOUT THE ROLE:
Your main duties and responsibilities will include:

  • Organising and attending client meetings; creating and leading presentations with precision and confidence
  • Being the key agency lead across a number of levels and brands, building trusted and collaborative partnerships with clients
  • Overseeing the timely distribution of agendas, contact reports, status reports, timelines and other client facing documentation
  • Confidently presenting and discussing briefs, feedback, proposals and financials with a client team
  • Using your understanding of the clients and industry to identify opportunities to proactively unlock new conversations
  • Managing the delivery of design projects and workflow, ensuring work is completed to the highest standard to meet client timelines and budgets
  • Leading and overseeing the day-to-day project deliverables from the initial briefing through the artwork process, recognising when to elevate any issues
  • Developing and managing project timelines and detailed proposals
  • Taking responsibility for the weekly management of billings, forecasting and client purchase orders broaden your understanding of the client service discipline required
  • Strategically contributing to brief content, audits, presentations and pitches

Requirements

WHAT YOU SHOULD HAVE:

If you tick all of the boxes below, we could be a perfect match!

  • A keen, can-do attitude
  • A fresh perspective and an entrepreneurial spirit
  • Ability to forge strong relationships through excellent interpersonal skills
  • Resourceful and capable in identifying, leveraging and building opportunities and client relationships
  • Exceptional attention to detail and communication skills, both written and verbal
  • Well informed and reliable; able to foresee potential problems and propose solutions
  • Possess big picture thinking yet also understands the importance of attention to detail and the smooth running of projects
  • Ability to remain positive and calm under pressure in our fast-paced working environment
  • Ability to successfully prioritise and manage multiple tasks and projects at any one time
  • A clear understanding of the design industry, with a willingness to continue learning

In line with our three core beliefs, we’re looking for people that share our community spirit and are curious enough to question the status quo. Could this be you? If so, apply below!


Benefits

Competitive benefits package including 24 days holiday, plus Christmas shut down and all the last Fridays of the month off.

HQ

Bulletproof NYC London, England Office

London, United Kingdom

Similar Jobs

2 Hours Ago
In-Office or Remote
London, Greater London, England, GBR
Senior level
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Leads and develops a team of Strategic Account Managers serving complex enterprise customers. Owns retention, expansion, forecasting, account planning, and revenue performance while partnering with Sales, Services, Channel, and Customer Success. Coaches teams on strategic deal execution, executive engagement, and customer lifecycle management. Drives hiring, professional development, operational improvements, and adoption of Atlassian’s enterprise go-to-market model. Requires German fluency and familiarity with DACH sales dynamics. The role is fully remote but UK-based.
Top Skills: Analytics ToolsCRM
2 Hours Ago
In-Office or Remote
London, Greater London, England, GBR
Entry level
Entry level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Drive scaled digital customer success programs that increase product adoption and retention. Align messaging across email, in-app, community, learning, AI, and human channels; use product telemetry and customer data to guide experimentation; optimize content distribution and persona targeting; and build automated pathways between digital experiences and frontline teams. Lead cross-functional initiatives across Product, Marketing, Data Science, and Customer Success using data-backed hypotheses and rigorous execution.
Top Skills: ActioniqAi AgentsConfluenceCustomer Data Platforms (Cdps)DatabricksGainsightJIRAJira Service ManagementLoomTableau
2 Hours Ago
In-Office or Remote
London, Greater London, England, GBR
Senior level
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Leads EMEA Customer Success Architects responsible for enterprise adoption of Atlassian Cloud Platform, Strategy Collection, and AI solutions. Develops global technical adoption strategies, launches scalable programs and best practices, oversees implementation governance, and serves as executive sponsor for key accounts. Manages and develops a high-performing team while partnering with Sales, Product, Customer Success, and Engineering to improve customer outcomes, satisfaction, and operational efficiency.
Top Skills: Atlassian Ai SolutionsAtlassian Cloud PlatformAtlassian Strategy CollectionCloud PlatformsEnterprise Saas

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account