Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Overview
This role involves handling a portfolio of professional indemnity claims, focussing on claims against Construction & Property professionals, including Architects, Engineers, Surveyors and Property Managers.
We are looking for an experienced individual with an interest in handling Construction & Property PI claims, who has the confidence and ability to attend client meetings, deal with complex and high value claims and the passion to contribute to our thought leadership and data offerings.
The ideal candidate will have the ability to review policy wordings, and will be comfortable advocating on behalf of our clients, so that they obtain the correct policy coverage available under the terms of their policy.
The role is hybrid, with an expectation of 3 days working in the office. Although primarily focused on Professional Indemnity, the team also handles Directors & Officers, Cyber and Financial Institutions claims.
Key Responsibilities
- Reviewing, drafting and submitting notifications to insurers
- Liaising with various stakeholders, including clients, placing colleagues and insurers to keep all parties up to date, and to ensure that claims are being proactively managed in the client’s best interests
- Maintaining accurate data and records within our case management systems
- Producing thought leadership pieces for markets and areas of interest to clients
- Attendance of pre-renewal meetings and claim review meetings, and conducting CPD presentations
- Act as a point of referral for junior members of the team
Required Skills
- Good verbal and written communication skills
- Highly organised, and able to prioritise workloads and own time
- Resilient and calm under pressure
- A minimum of five years of experience working within professional indemnity claims, either at a broker, insurer or law firm (ideally with a focus on Construction and/or Property professionals)
Desirable
- Cert CII qualification or law degree
- Knowledge of ECF and the London Market
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
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