As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
SS&C GIDS – Job Advert Template
About SS&C Technologies
SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
SS&C GIDS
SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many different countries, including the U.S., Canada, U.K., Ireland, Luxembourg, Australia, Hong Kong and Singapore. SS&C also services mutual fund structures in many other fund domiciles.
Global Investor and Distribution Solutions (GIDS) is the business unit offering this role. GIDS delivers global omni-channel investor servicing, including contact centre, using digital services.
About the Role
SS&C Technologies is seeking a highly skilled and experienced Senior Citrix Engineer to join our team. The ideal candidate will be responsible for the design, implementation, and maintenance of our Citrix infrastructure. This role demands deep technical expertise, strong problem-solving skills, and the ability to work in a fast-paced environment.
Your Responsibilities
- Design and implement Citrix solutions to meet business requirements
- Manage a variety of Citrix Virtual Apps & Desktops environments, including Citrix DaaS, to ensure high availability and performance
- Support, configure, and maintain Citrix Gateway services and NetScalers
- Provide advanced troubleshooting and support for Citrix infrastructure issues and implement solutions to prevent recurrence. Collaborate with IT support teams to resolve technical problems and improve system reliability
- Develop automated processes to enhance operational efficiency and reduce manual interventions utilizing tools like Packer, Terraform, SaltStack, and Chocolatey
- Implement security best practices and ensure compliance with relevant regulations
- Identify opportunities for process improvements and implement best practices to enhance the Citrix environment
- Create and maintain detailed documentation for Citrix environments/Provide training and mentorship to junior team members and IT staff
- Lead and manage Citrix-related projects from planning to execution, working closely with stakeholders to ensure successful delivery
Your Experience
- Education:
- Bachelor’s degree in computer science, Information Technology, or a related field.
- Relevant certifications are a plus.
- Experience:
- Minimum of 5-7 years of experience in designing, implementing, and maintaining Citrix environments.
- Technical Skills:
- Proficiency in Citrix Virtual Apps & Desktops environments, including Citrix DaaS.
- Strong understanding of Citrix NetScalers & Citrix Cloud Gateway Service.
- Solid knowledge of Windows Server operating systems and Active Directory.
- Experience with virtualization technologies such as VMware or Hyper-V.
- Understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.).
- Experience with scripting and automation tools to solve business problems (PowerShell, Python, etc...).
- Soft Skills:
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented with strong organizational skills
- Ability to manage multiple tasks and projects simultaneously
EEO Statement / Non-agency Disclosure
We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Background Checks
All offers of employment at SS&C are subject to background verification checks, including 5-year employment history, proof of eligibility to work in hiring location, proof of address, credit check and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
