Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The challenge
This role is the operational lead for the WW Education Sales & Customer Success organisation, ensuring operational excellence across the business. This includes strategic alignment, governance, and execution across multiple programmes. The individual will manage leadership cadences, business priorities, financial T&E reporting/expectation setting, and cross-functional initiatives to enable and improve organisational efficiency.
What you'll do
- Drive operational rhythms including weekly meetings, executive reviews, skip-level roundtables, and RTBs.
- Prepare agendas, narratives, and outputs for leadership meetings, ensuring alignment with strategic priorities.
- Lead on all Managers meetings and Quarterly All Hands, creating the agendas, recruiting speakers, creating all the material and prepping leadership. Includes driving these meetings as host
- Lead and coordinate planning and delivery of programmes such as Education Forum, International team meetings and other strategic priorities.
- Support the Education sales leadership team on execution of events such as executive roundtables or other customer events.
- Manage budgets, T&E, and spot bonus processes (including AwardCo recognition), ensuring compliance and alignment with leadership expectations. This includes planning of budgets for any events that will need additional approval.
- Work closely with Education Strategy & Operations org on executing strategies or initiatives they have planned. Ensure constant alignment and connection for successful delivery of business priorities.
- Act as a key liaison between GTM, PMM, Marketing, and Enablement teams to ensure cohesive execution of activities
- Respond to urgent requests from senior leadership, including agenda & content creation, stakeholder engagement, and operational troubleshooting.
What you need to succeed
10+ years of experience in business operations, strategy & operations, program management supporting senior leadership in a complex work environment
Proven experience driving executive operating rhythms, including weekly leadership meetings, executive business reviews, skip-level forums, and regular touchpoints (RTBs), with full ownership of agendas, materials, follow-ups, and outcomes
Strong program management experience leading cross-functional planning and delivery of strategic programs and events (e.g., Education Forums, international team meetings, leadership offsites), managing timelines, dependencies, and stakeholder alignment.
Experience supporting sales or GTM leadership teams in the execution of executive-level events, customer forums, executive roundtables, and external-facing engagements.
Proven ownership of budget management, including forecasting, tracking, and approvals for programs and events; experience managing T&E, spot bonus programs, and employee recognition platforms
Track record of close partnership with Strategy & Operations teams to operationalize strategic initiatives, translate strategy into execution, and ensure consistent alignment across leadership and delivery teams.
Demonstrated success acting as a cross-functional connector, partnering with GTM, Product Marketing, Marketing, and Enablement teams to drive cohesive planning, execution, and communication.
Ability to operate effectively in fast-paced, high-ambiguity environments
Strong executive presence and stakeholder management skills
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