Senior Business Intelligence Analyst

About Zego

At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers.
From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding. And we’re only just getting started.

Overview of team

The mission of the BI & Analytics team at Zego is to deliver relevant and reliable information to the right people at the right time, enabling rapid and effective decision-making supported by data.  It is a small and dynamic team, responsible for all the aspects related to data, including making data available, data cleaning, extraction, problem formulation and definition of success metrics, reporting and analytics.

About the Role

We are seeking a passionate Senior Business Intelligence Analyst with a strong commercial mindset and a genuine love for data. This role isn't just about surfacing numbers- it's about transforming data into meaningful insights that support strategic decisions. You’ll play a pivotal role in enabling teams across the business to make informed, data-driven decisions.

To thrive in this role, you’ll need a solid technical foundation in analytics, strong stakeholder management skills, and the ability to operate in a fast-paced, dynamic environment.

What you will be doing

• You will collaborate closely with the Data, Engineering, Product, Marketing, Customer Experience, Pricing, Claims & Fraud teams, and senior leadership to identify and evaluate the primary KPIs influencing conversion and performance.

• You will monitor business performance regularly, conduct ad-hoc analyses, and proactively offer recommendations to Senior Leaders to enhance team performance while identifying growth opportunities or business risks.

• You will own reporting - set up and maintain reports and dashboards using various technical tools (SQL, Looker, Excel, etc.) to assess KPIs and track them over time.

• You will be responsible for making data available to internal and external stakeholders in a digestible form. This might include designing and create appropriate ETL processes and partnering with the Data Analytics and Data Engineering teams to implement them

• You will work closely with Customer Support, Product and Engineering teams to help prioritise new products and features with the aim of constantly improving the customer experience. Your recommendations will be data-driven, influenced by consumer behaviour, revenue impact, ROI and market trends

• You will provide support for modeling and forecasting to comprehend the efforts required to achieve business targets.

About you

• You have experience in the insurance industry, with a strong understanding of how commercial and insurance metrics connect- including how claims flow and underwriting performance impact business outcome

• You’ve worked in Analytics or BI teams, acting as a true partner to the business- reporting, analysing, and turning data into meaningful insights.

• You're comfortable building dashboards (we use Looker) and have advanced Excel skills. You also have a strong grasp of SQL and how to write efficient, business-relevant queries.

• You’re a strategic thinker and problem solver who thrives in a fast-paced, dynamic environment- especially when juggling multiple deadlines.

• You’re curious and growth-oriented- always looking to expand your technical skills, explore different areas of analytics, and take ownership of your development.

• You’re confident managing stakeholders across varying levels of seniority, able to translate a flood of requests into a clear, prioritised plan and set expectations along the way.

• You have a collaborative mindset. You see your work as part of a team effort, and you're equally happy leading your own initiatives or jumping in to support others.

Bonus points

• BS/BA in Mathematics, Engineering, Finance, Economics, or similar
• Familiarity with Python or R.
• Previous experience in a rapidly growing startup, InsurTech, or FinTech.
• Prior experience in developing ETL processes and financial modeling.

What’s it like to work at Zego?

Joining Zego is a career-defining move. People go further here, reaching their full potential to achieve extraordinary things. 

We’re spread throughout the UK and Europe, and united by our drive to get things done. We’re proud of our company and our culture – a friendly and inclusive space where we can lift each other up and celebrate our wins every day.

Together, we’re setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career wherever you want.

You’ll work alongside a talented group who embrace each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be. Together, we’re making insurance matter.

How we work

We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid. We ask you to spend at least one day a week in our central London office. We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.

Benefits

We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that’s just for starters. We also cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.