Senior Business Analyst

We are looking for a dynamic and driven Senior Business Analyst with a flexible approach who will be responsible for gathering, documenting and elaborating requirements for both client facing and internal development projects and providing client support for the INSTANDA platform.

This is a client-facing role where you are expected to develop a comprehensive understanding of the INSTANDA platform. You will be a conduit between clients and developers. Full immersion in the INSTANDA platform is essential, as success in this role is directly related to gaining substantial knowledge of it.

You will readily demonstrate experience of capturing technical business requirements.

The ideal candidate should have an analytical mindset and excellent communication skills, to ensure the smooth delivery of our solution to our clients. The position is perfect for someone who wants to experience working for a scaling tech company and be instrumental in helping our business thrive.

This is a UK based role, primarily remote working with travel required to our London Office for monthly team meetings. This role will require occasional travel to client sites in other parts of the UK and overseas.

What you will do:

• You will be working on complex projects with high profile Insurance clients.
• Conduct interviews and workshops with our clients and stakeholders to clarify requirements.
• Effectively capture, understand, define and document functional and non-functional business requirements that gather the clients' key criteria and technical requirements, and align these to our commercial and technical considerations.
• Partner with our service delivery and engineering teams to support design and sign off potential new functionalities
• Support the UAT process of the INSTANDA configuration and of new functionalities.
• Take a hands-on approach to troubleshooting.

Essential

• 5+ years’ experience as a Business Analyst
• Core insurance knowledge is essential for this role to successfully build relationships with our clients.
• Experience of gathering technical business requirements.
• Experience of the end-to-end software delivery cycle.
• Extensive experience of working with development teams and external clients.
• Strong stakeholder management skills
• Experience of Agile methodologies.
• Experience of process and systems analysis and experience in translating requirements into User Stories for inclusion in sprints.
• Confident in presenting to clients, partner organisations and within INSTANDA
• Experience of SaaS or platform technology solutions will be a distinct advantage

• Competitive salary  
• Generous 28 days holiday allowance, in addition to public holidays.
• For every year of service you complete, we’ll give you an additional days holiday (max. 5 days)
• One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin.
• Remote & Hybrid approach varying with the nature of your role.
• Life cover; income protection and participation in the company pension scheme
• All employees are included in the company discretionary bonus scheme.
• £100 per month to put towards wellness activities.
• Annual learning & development allowance of £1,250 and free access to LinkedIn learning and Microsoft ESI learning platforms

About Us:

Our company was built by looking at the world through a different lens and our culture today reflects that by encouraging you to be yourself, speak your mind, and share your opinions. We want people who want to push themselves, be part of something great, and be prepared to challenge if they think there is a better way. Collaboration sits at the heart of how we operate, it has fueled our growth enormously and our aim to be ‘world class’.                                                                                                 

We want everyone to be the best they can be throughout our recruitment process; if you require any additional adjustments please let us know. Visit for more information

INSTANDA has an in-house recruitment team, which focuses on sourcing great candidates directly.  INSTANDA does not accept unsolicited resumes from agency or search firm recruiters.  Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.  When we do use agencies, we have a PSL in place, so please do not contact managers directly.