Senior Business Analyst

Practice Group / Department:

Legal Transformation – Applied TechnologyJob Description

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. 

As a client-facing Senior Business Analyst with established data and process analysis and stakeholder engagement skills, you will take a key role on our client projects as well as supporting the delivery of complex legal matters. The role sits in the Applied Technology team – reporting to the Director of Applied Technology and based in Newcastle, you will work closely with people in other offices across the NRF network. You will play a pivotal role in understanding our clients’ and our lawyers’ needs, understanding complex data and process challenges, leading workshops and supporting the consultants and developers in the team to successfully deliver projects.

You can find out more about the work we do here.

Responsibilities

Client Collaboration:

• Collaborate with our clients to understand their business requirements, challenges and objectives.
• Conduct discovery workshops to identify pain points and opportunities.
• Facilitate meetings and lead discussions to align potential solutions with the client’s needs.
• Capturing detailed requirements and drafting user stories to ensure we have complete and accurate records.
• Develop and maintain project documentation, including business cases, functional specifications and diagrams.

Data and Process Analysis:

• Elicit detailed and thorough requirements from our clients and NRF’s lawyers, translating their business needs into requirements to create functional design documentation.
• Work closely with developers and consultants to design and implement technical solutions.
• Take leadership of data analysis and reporting activities where there are complex data relationships and ambiguity. 
• Present data insights in Power BI reports to support decision making
• Work closely with developers to build Power Apps solutions that support data analysis and workflow activities

Continuous Improvement:

• Facilitate lessons learnt workshops and sprint reviews to identify areas for improvement and recommend new ways of working.
• Stay updated on industry trends and best practices by attending training courses and conferences.
• Develop your technical expertise with the Microsoft Power Platform.

Skills and experience

• A logical and structured approach to solving problems and a love of process and data.
• Ability to analyse complex business problems and design innovative technology-based solutions.
• Experience in client-facing roles, workshop facilitation and solution delivery, ideally in a professional services organisation.
• Comfortable with ambiguity, self-motivated, and eager to achieve success.
• Ability to foster trust and build mutually beneficial relationships with all stakeholders.
• Must be an excellent communicator, be decisive, gain trust, understand and articulate the vision and priorities.
• Comfortable with juggling and prioritising needs from various teams, including the client in order to deliver value.
• Extensive experience with Microsoft Power BI and Excel for data analysis and reporting.

Diversity, Equity and Inclusion

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. 
Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here.

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.