Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
The Securities Settlements team is a critical component of our global Operations division, responsible for the timely and accurate settlement of securities transactions across all asset classes. Operating in a dynamic and fast-paced environment, the team acts as the central hub for post-trade processing, ensuring that all obligations arising from our trading activities are met efficiently and without operational risk.
Supporting this, is the Securities Settlements Technology team, responsible for building, maintaining, and transforming the platforms that ensure the timely and accurate settlement of securities transactions across all asset classes. The team is currently engaged in a multi-year strategic program to modernize our settlement platforms, enhance automation, and adapt to evolving market regulations, such as the transition to T+1 settlement cycles.
We partner directly with Front Office trading desks, Operations, Finance, Custodians, and Clearing Houses to deliver robust, scalable, and resilient technology solutions. Our mission is to drive operational efficiency, reduce risk, and provide a competitive advantage to the firm through technological innovation.
We are seeking a highly motivated and experienced Senior Business Analyst to join our London-based Technology projects’ team. This role is pivotal in supporting our global Securities Settlements transformation agenda. The successful candidate will act as a key intermediary between the global Settlements Operations business and our Technology partners to define, analyse, and deliver system and process enhancements.
You will be responsible for analysing complex business problems, identifying opportunities for improvement, and translating business needs into clear, actionable requirements for our development teams. As a senior member of the team, you will take ownership of analysis workstreams, mentor junior analysts, and build strong relationships with stakeholders (including at Senior-Level) across different regions and functions – delivering / managing status updates. This is an excellent opportunity for a seasoned analyst to apply their deep subject matter expertise to drive meaningful change within a core function of the firm.
What you'll do
Requirements Elicitation & Analysis: Lead workshops and interviews (virtual and in-person) with business stakeholders to elicit, analyze, validate, and document business requirements for new systems and process improvements.
Solution Design: Collaborate with architects and developers to translate business requirements into functional specifications and solution designs, ensuring they are robust, scalable, and aligned with strategic goals.
Documentation: Create and maintain high-quality documentation, including Business Requirement Documents (BRDs), functional specifications, user stories, use cases, and process flow diagrams.
Stakeholder Management: Act as the primary liaison between business users and technology teams, managing expectations and ensuring clear communication throughout the project lifecycle.
Problem Solving: Investigate and analyze complex settlement issues, exceptions, and failures to identify root causes and propose strategic, long-term solutions.
Testing & Implementation Support: Define and support User Acceptance Testing (UAT), assist in troubleshooting, and provide expert guidance during the implementation of new solutions.
Subject Matter Expertise: Serve as a subject matter expert on securities settlement processes, market practices, and system functionalities.
What we’ll need from you
Extensive Business Analysis Experience: Proven track record as a Business Analyst (5+ years) within the financial services industry, preferably in a global investment bank or similar institution.
Securities Settlements Knowledge: Deep understanding of the end-to-end securities settlement lifecycle, including knowledge of equities, fixed income, and other financial instruments.
Post-Trade Expertise: Strong familiarity with post-trade processing, including trade capture, matching, clearing, and settlement.
Market Infrastructure: Knowledge of major clearing houses, depositories (e.g., CREST, DTC, Euroclear), and settlement messaging standards (e.g., SWIFT MT5xx series).
Project Lifecycle Experience: Demonstrable experience working on large-scale change or technology projects, with a strong understanding of both waterfall and agile (Scrum/Kanban) methodologies.
Analytical & Problem-Solving Skills: Exceptional analytical skills with the ability to dissect complex issues and make data-driven recommendations.
Communication & Interpersonal Skills: Excellent written and verbal communication skills, with the ability to articulate complex concepts to both technical and non-technical audiences and build effective stakeholder relationships.
Desirable
Experience using AI-related analysis tools and Agentic-AI solutions
Experience with settlement platforms or other large-scale in-house systems.
Experience with data analysis and querying using tools like SQL.
Familiarity with modern business analysis tools such as Jira and Confluence.
A formal BA and / or PM certification (e.g., PMP) would be an advantage.
Bachelor's degree in Finance, Economics, Computer Science, or a related discipline.
What we can offer you
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group: Technology------------------------------------------------------
Job Family:Business Analysis / Client Services------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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Citi London, England Office
33 Canada Square, London, United Kingdom, E14 5LB
