The IT Operations - SaaS team is responsible for the SaaS solutions that Datadog employees around the world use on a daily basis to successfully do their jobs. As a Senior Atlassian Administrator for the Enterprise IT Operations - SaaS team, you will serve as the go-to subject matter expert for our Atlassian ecosystem (Confluence and Jira). You will partner closely with cross-functional stakeholders (Engineering, Product, IT Operations, Security, etc.) to architect, maintain, and evolve our Atlassian tooling in support of a global, fast-moving organization. This role elevates the Atlassian domain within the SaaS stack, with responsibility for standards, integrations, automations, governance, and strategic roadmap planning.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Serve as the lead SME for all Atlassian systems: architecture, design, configuration, customization, and scaling of Jira and Confluence (and related add-ons/apps).
- Define and enforce best practices, governance frameworks and security controls for our Atlassian tools (user access, permissions, licensing, change management, audit/compliance).
- Design and implement advanced workflows, automations, integrations (APIs, webhooks, scripting, add-on architecture) that connect Atlassian tools with other SaaS platforms and internal systems.
- Collaborate with other SaaS administrators, IT Operations, DevOps, Engineering and Security teams to ensure that Atlassian systems are aligned with broader IT strategy, compliance (e.g., data privacy, access control), disaster recovery, and change management policies.
- Work with vendor partners and Atlassian-ecosystem solution providers: evaluate new apps/extensions, manage licensing & renewal strategy, negotiate service levels and support escalations.
- Serve as a point of escalation for the IT Support team on Atlassian related issues and participate in an on-call rotation.
Who You Are:
- You have 3+ years of hands-on experience administering enterprise Atlassian systems in a medium to large organization.
- You have experience with automation and Atlassian APIs.
- You are familiar with regulated environments including SOC II, SOX and FedRAMP.
- You have excellent communication and stakeholder-management skills: you can explain technical concepts to non-technical audiences, lead workshops or training, and partner cross-functionally.
- You have a passion for learning new tools and technologies while working in a fast-paced, high growth startup environment.
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Intradepartmental mentor and buddy program for in-house networking
- An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
- Access to Inclusion Talks, our internal panel discussions
- Free, global mental health benefits for employees and dependents age 6+
- Competitive global benefits
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Top Skills
Datadog London, England Office
Datadog United Kingdom Office
48-50 Cowcross St London, London, United Kingdom, EC1M 3HP
