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Senior Associate, Revenue Intelligence & Operations

Reposted 3 Hours Ago
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In-Office
New York City, NY
Mid level
In-Office
New York City, NY
Mid level
The role involves managing CRM data, building performance dashboards, analyzing member engagement, and supporting revenue strategies to improve operations.
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About 3i

3i is a rapidly growing, invitation-only community of private investors sharing deals, insights, and contacts. With a focus on alternative and off-market deal flow, shared benefits, and investor services, 3i serves as a kitchen table around which highly engaged family offices and private allocators can discuss and debate compelling, unexpected opportunities in emerging sectors.

Senior Associate, Revenue Intelligence & Operations

3i is building a modern Revenue Operating System to support the growth of the network.

The Revenue Intelligence & Operations Associate will play a critical role in making this system work.

The position ensures the revenue team has clear visibility into:

  • who the right prospective members are

  • how prospects convert into members

  • how members engage with the network

  • which engagement signals correlate with renewal

Key Responsibilities

Revenue Operations & CRM Management

  • System Integrity: Manage HubSpot data hygiene, automate workflows, and maintain SOPs to ensure a scalable "source of truth."

  • Performance Reporting: Build and maintain dashboards for acquisition, engagement, and renewal metrics to drive data-led decisions.

  • Operational Support: Streamline commission tracking and forecasting through reliable, automated reporting.

Prospect Intelligence & Qualification

  • Targeting: Identify and research high-quality prospects aligned with the Ideal Customer Profile (ICP).

  • Strategic Prep: Create prospect briefs and referral maps to empower Regional Directors (RDs) during outreach.

  • Gatekeeping: Manage ICP scoring and tiering to ensure team resources are focused on high-conversion opportunities.

Engagement & Retention Analytics

  • Behavioral Insights: Track member interactions (events, deals, intros) to develop engagement scores and retention correlations.

  • Churn Prevention: Identify declining engagement signals early and prepare data-driven insights for renewal strategy meetings.

  • Lifecycle Analysis: Support quarterly retention reporting and member tiering analysis to optimize long-term value.

Revenue Operating System

  • Meeting Cadence: Prepare materials and track follow-ups for weekly revenue, pipeline, and operational meetings.

  • Ad Hoc Analysis: Provide rapid-response data deep dives on conversion drivers and engagement patterns to improve organizational agility.

About You

  • 2–5 years experience in Revenue Operations, Sales Operations, Analytics, or Research roles

  • Experience working with CRM systems (HubSpot, Salesforce, or similar)
    Strong Excel / Google Sheets skills

  • Experience building dashboards and analyzing funnel metrics

  • Strong attention to detail and data accuracy

  • Ability to translate data into clear insights for business teams

  • Curiosity and comfort working in a fast-moving startup environment

  • Based in New York City

Helpful but not required:

  • Experience in venture capital, private markets, or investment research

  • Experience in membership, community, or B2B network businesses

What We Offer

  • Competitive Compensation

  • Comprehensive health, dental, vision, and 401(k)

  • Collaborative office environment at 41 Madison—a hub for leading founders and investors

  • Paid time off – Unlimited vacation

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