Senior Associate - Process Optimisation

We’re seeking a Senior Associate, focused on Process Optimisation, to drive operational excellence and operating‑model transformation at Hayfin: a growing alternative asset manager. This role is ideal for someone looking to transition from consulting into a high‑impact in‑house role.

Working within the Technology function and reporting to the Head of Business Architecture, you will apply structured improvement and operating‑model principles to help build a scalable, cost‑effective, and well‑controlled target‑state platform. You’ll join a small, high‑performing team that delivers innovative solutions across core business processes and systems, enhances data and analytics capabilities, and develops intellectual property that differentiates Hayfin in the market.

Responsibilities

• Assess current‑state processes and data flows to identify inefficiencies, scalability constraints, and opportunities for continuous improvement.
• Define and implement process and operating‑model enhancements that support business growth, consistency, and long‑term sustainability.
• Lead end‑to‑end improvement initiatives, ensuring changes are embedded and measurable benefits are realised.
• Cultivate a continuous‑improvement mindset across Investor Relations & Fundraising, Investment teams, and internal functions, reducing silos and strengthening cross‑team collaboration.
• Translate business needs into clear system and data requirements, supporting effective communication between stakeholders and technical teams.
• Lead key transformation initiatives, including business‑case development, project planning, and driving complex change through to successful implementation.
• Own and maintain core process artefacts: such as the process framework, process maps, and data dictionary - to ensure clarity, consistency, and scalability.
• Build strong partnerships across business and technology teams to align process, data, and operating‑model changes with strategic objectives.

• Proven track record in business analysis and process optimisation, ideally gained within a management consultancy environment.
• 5–7 years’ management consultancy experience in Financial Services, with a strong personal interest in growing a Private Credit specialism.
• Excellent stakeholder engagement and communication skills.
• Self-starter with strong delivery ownership, able to operate autonomously and drive outcomes with minimal supervision.
• Experience applying structured process improvement methodologies, with working knowledge of Lean and Six Sigma principles.