Manage client onboarding for CLS products, ensuring documentation accuracy, conducting data reconciliation, and providing client support. Collaborate with internal teams for successful onboarding.
About CLS:
CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars’ worth of currency flows through our systems each day.
Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use.
CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.
Our ambition to make a positive difference starts with our people. Our values underpin everything that we do at CLS and define our working environment:
- Pivotal purpose
- Trusted guardian
- Targeted innovation
- Facilitate connections
- Delivering excellence
- Inclusive culture
Job information:
- Functional title – Senior Associate, Operations - Onboarding
- Department - Onboarding and Due Diligence
- Corporate level - Senior Associate
- Report to – Director, Operations - Onboarding & Due Diligence
- Location – London
What you will be doing:
- Manage the onboarding of new clients to the CLS Settlement, CLSProcessing and CLSData products.
- Track the milestones for each individual onboarding project, liaising with internal divisions to ensure that all relevant documentation is complete, accurate and received on time, responding to client queries via e-mail and telephone, managing weekly/fortnightly client internal and external conference calls.
- Support the data maintenance and service for the suite of products on the CLSDirect platform. This includes but is not limited to funds onboarding and amendments
- Conduct daily reconciliation of static data provided by clients, ensuring timely and accurate approval by reviewing and approving client fund submissions. Analyze data collected from clients and third-party sources to isolate and resolve discrepancies where necessary.
- Assist clients utilizing the web API service as part of the onboarding process for CLSData products.
- Produce accurate Management Information Reporting across the suite of products that clients are onboarding to at the time.
- Contribute to the annual review of all onboarding procedures.
What we’re looking for:
- An enthusiastic, articulate, and deadline driven individual.
- Clear communication skills, both verbally and in writing, with the desire and ability to quickly learn and understand the basics of the products that CLS offers, and the role that CLS plays in the market.
- Ability to prioritize, multi-task, and adopt an agile and flexible approach to working ensuring that all deadlines are achieved across multiple strands of work.
- Accept direction from management and following sufficient training, demonstrate responsibility and accountability for their work.
- Collaborate effectively and build relationships with individuals across multiple divisions within the company, particularly within the Operations, Client Engagement, Product, FCC, and Legal divisions.
- A background in FX, Banking, or Financial Services, with experience in data analysis and proficiency in advanced Microsoft Office applications.
- Ability to work across multiple projects simultaneously.
- Strong attention to detail and organizational skills.
- A strong team player who can absorb and retain knowledge and communicate succinctly both verbally and in writing.
Job qualifications:
- Minimum of two years’ work experience in Banking and/or Financial Services, preferably with an exposure to, and understanding of, correspondent banking, FX, equity, or derivatives business.
Our commitment to employees:
At CLS, we celebrate inclusion and consider this to be one of our strongest assets. We are committed to fostering an environment in which everyone feels comfortable to be who they are, and inclusion is valued. All employees have access to our inclusive benefits, including:
- Holiday - UK/Asia: 25 holiday days and 3 ‘life days’ (in addition to bank holidays). US: 23 holiday days.
- 2 paid volunteer days so that you can actively support causes within your community that are important to you.
- Generous parental leave policies to ensure you can enjoy valuable time with your family.
- Parental transition coaching programmes and support services.
- Wellbeing and mental health support resources to ensure you are looking after yourself, and able to support others.
- Employee Networks (including our Women’s Forum, Black Employee Network and Pride Network) in support of our organisational commitment to embrace and always be learning more about inclusivity.
- Hybrid working to promote a healthy work/life balance, enabling employees to work collaboratively in the office when needed and work from home when they don’t.
- Active support of flexible working for all employees where possible.
- Monthly ‘Heads Down Days’ with no meetings across the whole company.
- Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees.
- Private medical insurance and dental coverage.
- Social events that give you opportunities to meet new people and broaden your network across the organisation.
- Annual flu vaccinations.
- Discounts and savings and cashback across a wide range of categories including health and retail for UK employees.
- Discounted Gym membership – Complete Body Gym Discount/Sweat equity program for US employees.
- All employees have access to Discover – our comprehensive learning platform with 1000+ courses from LinkedIn Learning.
- Access to frequent development sessions on a number of topics to help you be successful and develop your career at CLS.
Top Skills
MS Office
Web Api
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