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Sun Life Financial, Inc.

Senior Associate, Data Operations - SLC Management

Posted 8 Days Ago
Be an Early Applicant
In-Office
Waterloo, ON
Senior level
In-Office
Waterloo, ON
Senior level
Ensure integrity and quality of investment and accounting data across systems by developing controls, running data quality reports, resolving discrepancies with business and vendors, supporting governance and projects, mentoring junior staff, and driving process automation and improvements.
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SLC Management is a growing global asset management firm providing innovative and diversified investment solutions to institutional investors. We are breaking new ground with a full spectrum of solutions for a growing institutional client base of more than 1400 organizations. Our history of organic and strategic growth reflects this commitment with over CA$422/US$304 billion in assets under management (AUM). As a subsidiary of Sun Life, we are aligned with one of the world’s leading financial services companies, and benefit from the stability and strength of that relationship.  

We are a performance-driven organization with a deliberate focus on fostering a development-focused, inclusive culture revolving around our Core Values of being client obsessed, valuing each other, acting with speed and having an owner’s mindset.  As part of our team, you play a role in fulfilling our purpose and making a difference. We offer a rewarding work environment that is filled with opportunity for growth where you will be empowered to meet the challenges of a highly competitive landscape.

Visit our website to learn more and for the most up to date AUM information.

SLC Management offers a mix of in-office and virtual work where our employees are empowered to do their best. Generally, employees are expected to work three or more days in-office each week with flexibility depending on their business, client and team needs.

Job Description:

Senior Associate, Data Operations - SLC Management

What is in it for you:

The Senior Associate, Data Operations is an individual contributor responsible for supporting data assurance, governance, integrity of investment data across the investment and/or accounting systems for the general accounts, and all SLC institutional clients, private wealth accounts for SLC’s Fixed Income Business. Data Operations is a function within the Data Assurance and Reconciliations group. This group is part of the Investment Solutions & Controls pillar of SLC Trade Operations at SLC Management.  The successful candidate will need to possess the ability to operate within a deadline driven environment and deliver exceptional client service. Strong interpersonal skills are required due to frequent interaction with counterparties as well as internal business Partners such as Front Desk, Deal management, Middle Office, Asset Management, Portfolio Management, Controllership, IT, Vendors, etc.  

This role requires a blend of technical expertise, analytical skills, and leadership abilities to maintain high standards of data integrity in investment operations. The Senior Associate will also participate in training (the rolling out of new / revised processes), projects and other new initiatives as required and actively contribute to process improvement initiatives

What you will do:

  • Develop and implement data quality control processes and procedures
  • Conduct regular reviews of investment data to identify discrepancies and errors
  • Collaborate with various teams to resolve data integrity issues and implement improvements
  • Support the maintenance of documentation for data integrity processes and standards
  • Develop and run reports to monitor data quality metrics
  • Participate in data governance initiatives
  • Train and mentor junior team members on data integrity best practices
  • Partner with other areas like Front Desk, Deal management, Middle Office, Asset Management, Portfolio Management, Controllership, IT, Vendors to solve issues that impact data quality, reporting, and downstream systems.
  • Identify and understand issues with valuation, accounting, investment systems and other tools; find solutions to fix them closely working with vendors, IT and other related parties

What do you need to succeed:

  • Bachelor’s degree in Business, Finance, Economics, or related field
  • 5+ years of experience in investment operations, data analysis, or a related role
  • Strong analytical and problem-solving skills, with the ability to identify root causes and implement effective solutions
  • Experience with accounting and investment management systems
  • Advanced Excel skills (e.g., formulas, VLOOKUPs, pivot tables, Power Query) and ability to analyze and interpret large datasets
  • Systems-oriented mindset with a demonstrated ability to enhance processes through technology and automation
  • Strong attention to detail and ability to manage multiple priorities in a deadline-driven environment 
  • Sound business judgment with the ability to make timely, well-informed decisions aligned to business objectives 
  • Strong verbal and written communication skills, with the ability to convey complex information to diverse audiences 
  • Proven ability to collaborate cross-functionally and build effective relationships with internal and external stakeholders
  • Demonstrated ability to manage competing priorities, deliver results, and operate with a sense of ownership and accountability
  • Ability to mentor or support junior team members and partner effectively across a diverse organization 
  • Client-focused mindset with a sense of urgency and strong collaboration skills

Preferred skills:

  • Professional certifications (e.g., CFA, CPA)
  • Experience with data visualization tools (e.g., Power BI)
  • Knowledge of regulatory requirements related to investment data
  • Familiarity with SQL and data manipulation techniques

Unique Requirements:

  • Certain days during the month/year may not be eligible for vacation days, specifically around month-end, quarter-end and yearend
  • Perform operations functions during US & CAD holidays

Why SLC Management?

  • Opportunity to work for a growing global institutional asset manager
  • Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time, market-leading maternity, parental and adoption leave top up program, a partially-paid sabbatical program and much more
  • Pension, stock and savings programs with an employer-paid match to help build and enhance your future financial security
  • A flexible work environment with a friendly, caring, collaborative and inclusive culture focused on career growth development #WeWinAsATeam
  • The opportunity to move along a variety of career paths with amazing networking potential
  • Award winning workplace culture - Great Place to Work® Certified in Canada and the U.S., “Best Places to Work” by Glassdoor, Award for Excellence for Mental Health at Work, “Best Places to Work in Money Management” by Pension & Investments

SLC Management is a regulated business, and this means that there are certain financial reporting and trading preclearance requirements for all employees. Successful candidates will be required to declare personal investment accounts and securities investments as well as seek preclearance on future transactions including those of household members.

Job Category:

Customer Service / Operations

Salary Range

80,000/80 000 - 128,000/128 000

We are committed to pay transparency and equity. The base salary range for this role is competitive and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined by your unique skills, qualifications, experience, education, and geographic location. In addition to base salary, this position is eligible for a discretionary annual incentive award based on individual and overall business performance along with a broad range of competitive benefits.

We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We will make reasonable accommodations to known physical or mental limitations. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected].

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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