Senior Analyst, Risk Management

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Analyst, Risk Management
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview:
Vocalink Limited, a Mastercard Company, is looking for a Senior Analyst within the Operations Risk and Control Management team to support the application and compliance of operational risk management policies and practices across Vocalink's Operations and Technology functions (T&O).
The services Vocalink offers to its customers in the United Kingdom account for 90% of salaries paid, nearly all benefit payments, all cheques cleared and the majority of ATM transactions. These roles do not come around very often, and you would be joining a high functioning team dedicated to ensuring that this service remains robust, secure, and seamless for 60+million citizens every day - in numbers, that is 11 billion transactions every year with a value of over £6 trillion.
The Vocalink Senior Analyst, Operations Risk and Control Management, reports to the Director of Operations Risk & Control Management at Vocalink Limited.
Responsibilities:
The role holder will support activities within the Operations Risk & Control Management team including:
• Provide risk, control and issue advice and support to 1LOD functions across T&Os in line with the Vocalink Ltd Enterprise Risk Management Framework • Support the implementation of applicable procedures to enable effective 1LOD adoption of Vocalink's risk, control and Issue management policies and processes• Facilitate risk and control assurance activities conducted on the 1LOD through the provision of required information and explanation• Support the escalation, recording, reporting, and management of in-scope risks and risk incidents as soon as they occur• Monitor and track issues and associated actions identified during control testing, working with the Business Owners to obtain updates and update the system of record• Facilitate risk, control and issue reviews as needed, flagging any required escalations in line with the Vocalink Ltd Enterprise Risk Management Framework • Maintain action logs held by the team• Document formal processes owned by the Risk & Control Management team • Log and monitor any control change requests in line with the agreed process• Collate MI and produce reports and insights, as needed, in support of risk, controls and issues• Support in the coordination, implementation and embedding of operational risk change initiatives across the 1LOD pillars• Produce inputs and outputs required for the effective running and recording of formal risk, control, and issue & action management governance committees• Update the team Confluence site to ensure that information is accurate and up to date• Promote collaborative working relationships with stakeholders at all levels of the organisational hierarchy (function, entity and group).• Present and engage effectively with colleagues across Vocalink and Mastercard• As needed, support activity across the wider T&O Risk and Control function
Knowledge Skills and Experience:
• Experience of working in or advising functions such as Technology and Operations on the application of operational risk management practices and changes to day-to-day activities. [Mandatory]• Experience of managing or partaking in the RCSA process, ideally in a banking, financial services, IT or payments context. [Preferred]• Experience of working with any of the following disciplines, not necessarily in a financial services environment: Technology (e.g. Hardware and Software engineering), Operations (e.g. incident, change and problem management), Information Security (e.g SOC, vulnerability mgmt. etc), or Operational Resilience (e.g. Third-party management, scenario analysis etc). [Preferred]• Experience of working in 1st or 2nd line risk teams or within 3rd line Internal Audit functions within a financial services environment. [Preferred]• Experience of applying operational risk frameworks and use of GRC solution • Excellent communication skills (both written and oral) • Excellent data analysis, reporting and presentation skills• Ability to remain calm and focused when working under pressure• Ability to prioritise workload to suit business needs
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.