Join us as a Senior Analyst – Operations Planning & Analysis to take your career to the next level with a global market leader.
How you will create an impact
As a Senior Analyst within International Operations, you will support the design and delivery of key strategic initiatives across AIG’s global Operations organization. You will work at the intersection of strategy, analytics, and execution - helping to identify opportunities, solve complex problems, and implement solutions that improve operational performance and customer outcomes.
This role offers significant exposure to senior stakeholders and the opportunity to contribute to enterprise-wide transformation efforts.
Key Responsibilities
Strategy Development & Execution
Support the development of Operations strategy aligned with AIG priorities
Conduct internal and external analysis (e.g., performance, benchmarking, trends) to inform strategic decision-making
Translate strategic objectives into actionable initiatives, milestones, and measurable outcomes
Operational Excellence & Transformation
Identify opportunities to enhance efficiency, reduce risk, and improve service delivery across operations
Support large-scale transformation initiatives, including process optimization, digitization, and AI automation
Contribute to continuous improvement efforts leveraging methodologies such as Lean or Six Sigma
Analytics & Insights
Analyze complex datasets to generate insights that drive operational and strategic decisions
Develop and maintain dashboards, KPIs, and reporting to track performance against targets
Build robust business cases, including financial modeling and ROI analysis
Project & Stakeholder Management
Support or lead cross-functional initiatives across regions and business lines
Partner with stakeholders in Operations, Technology, Finance, Risk, and Business Units
Prepare executive-level materials and present findings and recommendations to senior leadership
What you’ll need to succeed
High level of experience in strategy, operations, management consulting, or a related analytical role
Experience in insurance, financial services, or a highly regulated industry preferred
Demonstrated experience supporting or delivering complex, cross-functional initiatives
Strong analytical, financial / operational modelling, and problem-solving skills; advanced proficiency in Excel and PowerPoint (incl. Think-Cell) required
Experience with data tools (e.g., SQL, Python, R Studio, Alteryx) and visualization platforms (e.g., Power BI, Tableau) preferred
Understanding of operational processes, performance management, and risk considerations
Strategic thinker with the ability to connect data to business outcomes
Strong execution mindset with attention to detail and accountability for results
Effective communicator with the ability to influence stakeholders at multiple levels
#LI-AIG
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].
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